PSw202 Sub- Power off

[davilaja]

Hi There Guys, my sub was working fine, until this weekend I noticed it did not start, light is off, Is there any fuse inside?, if so, Can I try to open and not losing the Warranty? How do I open it?

Thank you

[movieguy]

i have heard of amplifiers failing in the psw202 , i would return it
if it's still underwarranty , verify power at your outlet of course
and check your amp settings.

[Kenneth Swauger]

Hello Davilaja,
Thanks for contacting us, I'm sorry you're having a problem with the PSW202. You would want to:
1). unplug the AC power cord and remove the 10 Phillips head screws that go around the circumference of the amplifier's input plate.
2). the amplifier will come away from the cabinet and you'll see two wires (one red the other black) that lead to the 10" woofer. These wires easily disconnect from the woofer's terminals using the slip off metal clips.
3). box the amplifier up and send to Polk Audio, 2550 Britannia Blvd., Suite A, San Diego, CA. 92154, please include a short note giving us your name and address and a copy of your sales receipt.
The service department will quickly send a replacement amplifier.
Regards, Ken, Polk

[davilaja]

Thank you guys for answering so promptly.

About the Sales receipt, I do not know where it is, we moved to a new house about 1 1/2 year ago, and I have no Idea where that could be.

In the amplier is has a date of Sept 2002, Is that enough !.
If not how much would be to replace it ?

Thank you

[Kenneth Swauger]

Hello,
We can also accept a copy of your cancelled check or a copy of a charge card statement. Sometimes if you contact the store who sold you the sub-woofer they can provide a copy of the sales receipt. If you are unable to provide any of those just give us as much information, as possible, about the purchase in the accompanying note. I'm sure it won't be a problem.
Regards, Ken