PSW202 Blown and Broke

[unregistered]

I tried to isolate the humming so i started unplugging coaxial and i grounded all my electronics w/ a strip.

I turned the subwoofer back on and it made an awful noise so I pulled the plug and I plugged it back in w/ the volume off.

Now it doesn't want to turn on .. did I blow a fuse?

[dorokusai]

Save yourself some wasted time and useless replies for troubleshooting, and email:

kswauger@polkaudio.com

Most likely, you will be sending your amplifier to California. They are pretty fast at returning it to you, good luck.

[Eric Wong]

Hi, if you contact us at 1-800-377-7655 normal office hours, eastern standard time, with your original purchase information we can give you more info on what your options are.

[Kenneth Swauger]

Hello ,
Thanks for contacting us, I'm sorry you're having a problem with the PSW202. From your description you would want to:
1). unplug the AC power cord and remove the 10 Phillips head screws that go around the circumference of the amplifier's input plate.
2). the amplifier will come away from the cabinet and you'll see two wires (one red the other black) that lead to the 10" woofer. These wires easily disconnect from the woofer's terminals using the slip off metal clips.
3). box the amplifier up and send to Polk Audio, 2550 Britannia Blvd., Suite A, San Diego, CA. 92154, please include a short note giving us your name and address and a copy of your sales receipt.
The service department will quickly send a replacement amplifier.
Regards, Ken, Polk

[spasticpitbull]

Man you gotta love polk CS, on the ball :) GOOD JOB GUYS!

Pauly

[unregistered]

Neat, actual reps ....



:D