Warranty Info

[gregure]

Is Polk Audio strict about honoring warranties on speakers? So many manufacturers have warnings about buying from "unauthorized" dealers, but what about e-bay and things like that? If I buy a new, unsealed pair of LSi 9's on e-bay, will the warranty still be good? I'm buying for a friend and trying to keep the costs down, and I know there are lower prices out there. Any info available would be great. Thanks.

[Tour2ma]

I've never read here of Polk not backing their gear. Can't recall even seeing that they asked for a copy of a receipt to ber included when they advise to send in a defective part or unit.

[VR3]

Polk does NOT cover EBay purchases...

If you caused the problem with an unauthorized purchase, you pay for it. If you didn't cause it, Polk will pay for it.

When I thought I blew my RTi tweeter, I had to pay for a replacement. Turned out, it was the crossover ---- and then I had to return the tweeter and he sent me a FREE crossover. So you get the idea...

[Tour2ma]

Damned if you're not on this one, Sid...

Just saw a post where asked for a copy of the receipt to be sent in with a unit...

My bad...