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View Full Version : Polk Praise best customer service and warranty


Stroker
02-22-2006, 01:13 PM
Just figured I'd post some praise in regards to Polk audio. About two weeks ago I sent out a c300.2 amplifier for repair and today I received my amplifier back no hassle in mint condition perfectly packaged with all new hardware. I have had problems with many high end companies and from now on I will be a Polk promoter and runner for life. This company know's how to treat there customer's and know's how to make us happy.. Keep up the good work guys.

Polk runner for life,
Shaun Garrity

neomagus00
02-22-2006, 01:19 PM
Polkfest... need I say more?

Stroker
02-22-2006, 01:37 PM
Yes we need a polk fest in Jersey . I would represent 100%. So far every show I been to I have The best sounding Jeep Wrangler so far only did 3 show's so far LOL .

nadams
02-22-2006, 02:20 PM
Baltimore isn't that far from NJ... I think we had at least one Jersian at PolkFest....

exalted512
02-22-2006, 03:10 PM
yea...ive had quite a few run ins with Polks return department...no complaints here...I really have yet to run into a company as big as polk with as great customer service as they have...they truly are a great company
-Cody

spwuinmk67
02-23-2006, 01:42 AM
There were a bunch of us at PF. Myself, John, Anthony, and I think Lou is from jersey too, but I don't remember.

MattN03
02-23-2006, 09:15 AM
So what is Polkfest? I'm a newbie ;)

neomagus00
02-23-2006, 11:55 AM
ah, polkfest... that's where a ton of people from this forum go down to polk's headquarters in baltimore, and we hang out, meet each other in person, listen to an enormous number of cool things (some of which we couldn't tell anyone about for a while!), meet Mr. Polk, and generally have a really really good reason to skip classes on a friday!

MacLeod
02-23-2006, 09:04 PM
Polkfest was the coolest thing Ive ever experienced!

The best part of the trip was the VIP treatment that we got in spades. Here is one of the largest companies in the world interupting an entire day to play host and tour guide to a bunch of audio geeks. And when I say VIP I mean it! VP's were giving us tours and demos, not some lowly janitor or secretary. They had a huge lunch catered to us that cost a ton. I even had the VP of marketing run their latest slogan by me for my opinion!! ME!!! I drive a beer truck! I couldnt believe a marketing VP wanted my opinion on an idea! Matt Polk himself coming in and answering questions from us and giving us a head up on some upcoming products.

Then there was the demos! Oh my Gawd! I never knew music could sound so good! I never realized how much I was missing! It opened my eyes in a big way to high fidelity and it made me want to strive even harder to achieve that in my truck system.

The downside tho was Josh and Thom werent there and I was looking forward to meeting them and seeing the unreal Polk Civic (still my favorite demo car).

All I can say is it was the coolest thing Ive ever been a part of and its made me a diehard, lifelong and loyal Polkster!

MattN03
02-23-2006, 09:14 PM
Wow, that sounds like a lot of fun! So are some people hosting a "Polkfest" in their own homes at times? I get that feeling according to some of the posts I've read.

MacLeod
02-23-2006, 09:20 PM
Yeah, about once a year. Its mainly a home audio thing tho. Neo, Jstas and myself were the only 12V guys that made it to Polkfest last year.

Still, even if it is all home audio, you get the chance to hear some stellar equipment and experience true high fidelity, something that is overlooked far too often in car audio.

98thumpin
02-24-2006, 03:41 AM
i grew up 30 minutes from baltomore, ive meet mr polk and my dad sold a car to him well about 7 cars. ive been in the factory and seen the plant and headquarters its awesome.

PoweredByDodge
02-24-2006, 12:36 PM
wow, they'll let anybody in these days...

Red230SX
02-24-2006, 03:42 PM
Like the logo says... I (Heart) my Polk Speakers.... I feel that must be the
philosphy the whole company is run on! And lets hope it never changes!

spwuinmk67
02-24-2006, 06:27 PM
Yeah, about once a year. Its mainly a home audio thing tho. Neo, Jstas and myself were the only 12V guys that made it to Polkfest last year.


I was there too my friend...:mad::D

audiobliss
02-24-2006, 07:33 PM
Ahh, he shows up!! Good to see you on the boards again! Oh, uhh,...wait...who are you again...? :D

spwuinmk67
02-25-2006, 03:59 AM
Ahh, he shows up!! Good to see you on the boards again! Oh, uhh,...wait...who are you again...? :D
I'm no one, and I've been around, just not posting. Been workin way too much, finally getting some time to breathe again.

audiobliss
02-25-2006, 10:11 AM
finally getting some time to breathe again.
Glad to hear it. I'd hate for ya to hafta turn blue.

neomagus00
02-25-2006, 03:19 PM
ah, an actual lol... that was funny...

spwuinmk67
02-26-2006, 06:12 AM
Glad to hear it. I'd hate for ya to hafta turn blue.

Gotta love a smart ass. :)