Polk Customer Service

[Andrew2112]

These guys are the best. I received a pair of RTI8 yesterday to replace my SDA 1C's (made a deal with the wife) and one of the grills was messed up. Called customer service this morning to see what it would cost to replace it and to my surprise they just ask me for my name and address and told me that a replacement grill will be on its way. This level of service is what creates loyal customers.
Count me as someone who will be a customer for life.:)

[F1nut]

You should get your 1C's back.

[RuSsMaN]

Aren't they great people?

Stellar choice on the RTi8's.

Cheers,
Russ

[ESavinon]

you're going to miss those sda 1c's.

[reeltrouble1]

Polk CS comes through again!!!!!!!!!

Enjoy your new speakers they are certainly different that the 1C.

RT1

[zombie boy 2000]

Three cheers for Polk CS!!!:D

[Andrew2112]

you're going to miss those sda 1c's.

No kidding.

Still have the 1C's but I'm putting them on the market soon. I just can't get myself to part with them, they have been with me for 17 years (5 cars, 2 dogs, 2 apartments, 1 house, 2 marriages...)
Anyway my 31 in. tv died and looking for a replacement the deal was struck, I could get the 61 in. 1080p Samsung if I replaced those 2 "huge boxes" with something smaller (also got subwoofer and surrounds in the deal). Really hated to do it but I'm using the speakers for 75% movies 25% music.
Just got the RTI8 Monday night and while they haven't been broken in yet, they sound really good specially with the subwoofer. But for anyone that has owned a pair of 1C's there is a very high standard for any other speaker to match.
I'm sure that I'm going enjoy the new HTsetup while watching 'Big BOOM' movies, it just going to take a while.

[Andrew2112]

Polk CS comes through again!!!!!!!!!

Enjoy your new speakers they are certainly different that the 1C.

RT1

You can say that again and again....and again.

[Andrew2112]

Three cheers for Polk CS!!!:D

In the last week I have had such bad experiences with other companies CS that I just had to give props when service exceeds expectations.

[Andrew2112]

Stellar choice on the RTi8's.


Combined with the psw505 I just got they make beautiful sound. Without the sub they would be lacking somewhat in the low end.

[MattN03]

Yep, I've had great Polk CS experiences too. :)

[jtphxaz@aol.com]

can they be improved on and what kind of power supply would you use to kick out 500-1000 watts per channel 8 ohm with a working mans buget krell and sunfire not option thanks JT in phx

[ohskigod]

can they be improved on and what kind of power supply would you use to kick out 500-1000 watts per channel 8 ohm with a working mans buget krell and sunfire not option thanks JT in phx


go used carver, say a 4.0t 375 watts into 8 ohms. believe me, thats plenty.

or, you can go the pro amp route, Crown etc.

[Jesus Alcazar]

Great Job!!! "Polk Audio Customer Service" Thanks a lot Kim...

[Jesus Alcazar]

I have a set of RT800i s I bought less than 2 years ago, and my two tweeters are fried!!! it appears with a small cut's and producing no sound
I just call customer service Polk Audio on friday like at 11:00 Am to obtain service. (Call 1-800-377-7655) and he was brilliant my new 2 tweeters they arrived in Tuesday at 1:30 Pm Great service. thanks! thank you very much!!!
Polk Audio Customer Service Great Job! Special thanks to Kim The Great Guy from Customer Service.:)

[danger boy]

Jesus welcome. where do you live?

[Jesus Alcazar]

Hi Danger Boy! I live in El Paso,TX I am new in this forum just only for give my testimonial and experience with the polk CS!!!

[Andrew2112]

Hey Jesus, Bienvenido!

Polk CS is the best!