circuit city SUCKS

[ben62670]

I went to CC earlier, and I saw a Sony 60" DLP 720 table top projection TV for $1100. I didn't have the cash on me so I asked them to hold it for 45 minutes. They said they couldn't hold it unless it was paid in full. So I talked to the guy and said I'll throw you a 20 spot to hold it I have the cash at home. He said he would hold it and I didn't have to through him a 20. So I race home, grab the cash, call a buddy with a truck to meet me there. I get there its gone. They sold it. So I talked to the AV manager he wouldn't substitute anything for it. I talked to the main manager, and told him what happened so I asked if he could give a price break on a smaller one. I told how I had bought a lot of stuff there for home and business. No dice. I'll still try to find a bargain, but I'm PISSED! Back to watching my crappy RCA 27" CRT:mad:

[PolkThug]

What was it, open box? There's probably a good reason somebody returned it.

[ben62670]

What was it, open box? There's probably a good reason somebody returned it.

Yeah it was a display. They were getting rid of a lot of displays to make room for the new ones(1080's). I guess its that time of year when they change over. Good time to shop.

[hoosier21]

dude carry a credit card, just what did CC do wrong?

[ben62670]

dude carry a credit card, just what did CC do wrong?
Um they told me they would hold them. I didn't have the available balance on my cards. If they told me they couldn't hold them then I wouldn't be pissed. My friends meet me there to pick it up... empty space where the TV was supposed to be.

[TroyD]

Still trying to figger out what it is CC did wrong.

I mean, too bad you didn't get what you want but if you didn't have the means...I don't see that as thier problem.

Capitalism is king.

BDT

[ben62670]

Still trying to figger out what it is CC did wrong.

I mean, too bad you didn't get what you want but if you didn't have the means...I don't see that as thier problem.

Capitalism is king.

BDT
I HAD THE CASH. THEY SAID THEY WOULD HOLD IT! If they didn't say they would hold it then it would be no big deal. If I tell someone I will hold something... I do it. IF you tell someone you will hold something... do you hold it? Thank you.

[TroyD]

Look, man, I empathisize but look.....I'm willing to bet if you ask a salesman how many times that someone says "I'll be right back with the cash"...and they don't show back up? I'm not making a personal judgement here but if you didn't have the credit available or a check/debit card.....see where I'm going with this?

So, yeah, the salesman might be an a$$hole but you're talking about some schmuck making 10 bucks an hour or less....I mean, wtf does he care what he tells you. He figgers that the chances are pretty high that you are FOS anyway.

BDT

[1996blackmax]

I believe that if someone tells you something they should stick to it.....

[Vr3MxStyler2k3]

Speaking from... a year (not to much I guess) of working a sales floor...

There is about a 2% rate of someone coming back with the cash they say they will...

Now what I tell alot of customers, that for 20 dollars I will hold said product for a day or a week - depending on the value so it does not go anywhere if they really want it.

To me that is just as good as someone else coming in and buying it on the spot.

So to me, the salesman was in the wrong - simple. But w/e...

[ben62670]

Speaking from... a year (not to much I guess) of working a sales floor...

There is about a 2% rate of someone coming back with the cash they say they will...

Now what I tell alot of customers, that for 20 dollars I will hold said product for a day or a week - depending on the value so it does not go anywhere if they really want it.

To me that is just as good as someone else coming in and buying it on the spot.

So to me, the salesman was in the wrong - simple. But w/e...
Yep, I told him I would be right back and I was. 45 min.

[TroyD]

A salesman lie?

Whodathunk it.

I really wonder about some of you guys.

BDT

[Bill Ayotte]

A salesman lie?

Whodathunk it.

I really wonder about some of you guys.

BDT
No kidding. I sold for a while, and I would have to make good on a lot of promises that the "special people" would make. He told me if I bought this one, I would get this free.....Maybe his ass can buy it for you then....:D

[mwh9]

I have had good service at cc but, I also believe that if they are not going to really hold something for you that they should not say they will. I understand that a lot of people never come back. I'm not sure what their policy is about holding something but, if they could take a deposit and be held to it, that would help both parties.

[pearsall001]

I'd be pissed to. The salesman had no right to tell you he would hold if he wasn't. If a specific time frame for you to return was agreeded upon then he should have honored that. If you showed up late, well tough luck. But, if he was up front with you & said he couldn't do it then no problem. If it is true that only 2% actually do return to pick up an item on hold, that's pretty sad also. I'm sure you'll find another good deal.

[shack]

It's been a few years, but I worked in retail for a while. I don't care what the salesman told you...I guarantee his boss will say he had no right to hold it. A SALE is a sale is a sale! If 15 minutes after you walk out the door, someone else walk up with cash or a CC and says they'll take it, your guy protests and the other sales person goes to the manager....SOLD! To the man with the cash on the spot.

[reeltrouble1]

You know Shack that is very well what might of happened. Sorry Ben, remember when we thought 27" TV's were the ultimate?

Maybe you will find an even better deal.

RT1

[pearsall001]

It's been a few years, but I worked in retail for a while. I don't care what the salesman told you...I guarantee his boss will say he had no right to hold it. A SALE is a sale is a sale! If 15 minutes after you walk out the door, someone else walk up with cash or a CC and says they'll take it, your guy protests and the other sales person goes to the manager....SOLD! To the man with the cash on the spot.

This might very well be true. It just goes to show you the caliber of management now adays. If that is the policy then all salespersons should know that & not lead the customer on. The manager was probably a sales guy/gal on Friday & promoted to mgr on Sat. Piss poor management at the top trickles down to the grunts on the floor. In the end, the customer is the one that gets screwed.

[shawn474]

I agree with Shack. Whether or not it is fair or honorable is up for debate, but I understand that's the way retail works.

I actually had a great experience at CC. Bought a 47" Panasonic RPT on open box buy for a steal of a price. I paid extra for delivery. It was delivered the next day and it did not work. So I called the manager; he refunded the delivery charge and sent a brand new one out the next day with a 100 dollar extra credit. New it was a $1200.00 television at the time; when all was said and done I paid less than $800.00. I would shop there again on this experience alone.

Shawn

[Gaara]

I'm going with Trey on this one, I worked sales for around 2.5 years and I would say less then 2% of the time a customer says they will be back, even if they are specific, and they actually do come back. I am always shocked when a customer says there going to run home get the cash and come back, I can remember every single time it has happened it is that rare. More often they buy somewhere else to save 20 bucks...I have many times had employees call from other locations saying they have my customer there and wants a better deal. I lost over $200 once to a customer who went to a mass location to save ~$30, because mass has 5% sales taxed opposed to 6% of ct. I told the guy after that I would have given him $100 right then and there from my own pocket to have bought it from me.

From my experience customers are more of scum bags then salesmen. This kind of crap happens (salesmen doesn't believe you and sells it to someone else) because most of the time the salesmen gets screwed. I am surprised that the manager didn't do anything for you though, thats kinda skeezy.

Jared

[DarqueKnight]

Prior to moving to New Orleans in 1997, a realtor was taking me around to look at houses. We passed by a house I liked that had a "for sale" sign in front and I wanted to stop and take a look at it. My realtor said the house was under contract and not available. I insisted that we stop. The fact that the house was "under contract" didn't discourage me because I know that a lot of people sign a purchase contract and then can't come up with the money to close the deal. I never fall into that trap because, before I go shopping for anything (houses, cars, audio gear, shoes, etc.), I make sure I have the means to make a purchase. With regard to expensive purchases like houses, it amazes me how people will go house shopping, find a house they like, get emotionally attached to it, then when they run the numbers, get heartbroken when they find they really can't afford it.

Anyway, the house was just what I was looking for and I really didn't want to look at any more houses. My realtor informed me that, since this was a new subdivision, the builder would be happy to build me one just like it. We then went to the builder's office where I introduced myself to the builder's sales agent, handed her a copy of my mortage pre-approval letter, and told her I wanted the house I just looked at. The sales agent read me the routine about the house being under contract. I just said "ok" and took out my check book, wrote a $3000 earnest money check, and told the sales agent to call me if they wanted to sell me the house.

The sales agent called the next day and told me that, since the current buyers were "having some difficulty securing financing", the builder has agreed to sell me the house if I still was interested. I went on to complete the purchase.

Shortly after moving in, I was shopping for furniture when I saw a dining room set that I wanted. It had a big red "SOLD" sign on it. However, experience had taught me that, similar to marriage, "SOLD" doesn't always = "UNAVAILABLE". I told a salesman that I wanted a dining room set just like this one. He said that was the last one they had and that it would take 8 to 10 weeks to special order another one. He asked how would I be paying. I replied "Cash, check, or credit card, whichever you prefer. I am ready to buy today". He went to talk to his manager. When he returned, he said that the current purchasers were waiting credit approval, but if I was ready to make a purchase and didn't need to apply for financing, I could have the dining room set and it would be delivered early the next week. He further mentioned that I would receive a discount if I paid by cash or check. I wrote them a check and took delivery of my merchandise the following Tuesday.

I can imagine that the previous purchasers in each of these examples had some "choice" words for the sellers after they learned what happened. Such good capitalism.:)

[DarqueKnight]

From my experience customers are more of scum bags then salesmen.

I agree. Let's see...you're a salesman and one customer says I'll be right back and another customer walks in with cash or CC. Who you gonna sell to...cash now...or cash maybe? I have been on both sides of the saleman/customer continuum and I guarantee you, when a customer says "hold it 'til I go home and get the cash", what the salesman hears is one of the following or more of the following:

1. "Hold it while I shop around for a better deal. If I can't find a better deal, I'll come back and buy yours."

2. "Hold it while I talk it over with my wife/significant other/spititual advisor/etc."

3. "Hold it while I go home to think about it some more."

Sure, the salesman will be polite and agree to hold it for you. In the event that he sells the item and you really do come back, he can always blame his manager for not allowing him to hold it.

[GaryZ06]

I learned one thing...most people's word is like their credit....Crap :eek:

[daboyz]

I would have to go w/Ben. The salesperson should have checked w/the manager on duty about the hold issue. If the salesperson agrred to it he should have taken the $20 as down payment and promptly put a sold ticket on it. Agree to hold it til end of business. If not back, then it is a credit and TV is back on the market.

I am a manager of a retail store and that is what I would do. If one of my salespeople did this and it was sold to someone else, I would at least give the customer a similar deal. The CC manager was wrong IMHO. Yes, in many cases the customer doesn't come back, but when there is cash down and you put a time limit on it that is how it should be done.

Ben, did another salesman sell it and yours was a lazya$$? Sometimes that happens. Store should have made it right.


Dave

[Rivrrat]

If that had happened to me, I'd be upset, and I wouldn't shop there again.

Although, it wouldn't be difficult for me to make that decision about CC. I almost never step foot in he place.

[Polkersince85]

Everything out there is just like the flea market...take your hand off of it and it's gone.

[first capital]

I go with take my deposit of $20.00 and if Im not nack in an hour sell it!

[ben62670]

I agree. Let's see...you're a salesman and one customer says I'll be right back and another customer walks in with cash or CC. Who you gonna sell to...cash now...or cash maybe? I have been on both sides of the saleman/customer continuum and I guarantee you, when a customer says "hold it 'til I go home and get the cash", what the salesman hears is one of the following or more of the following:

1. "Hold it while I shop around for a better deal. If I can't find a better deal, I'll come back and buy yours."

2. "Hold it while I talk it over with my wife/significant other/spititual advisor/etc."

3. "Hold it while I go home to think about it some more."

Sure, the salesman will be polite and agree to hold it for you. In the event that he sells the item and you really do come back, he can always blame his manager for not allowing him to hold it.
So its polite to lie?
Thats good DK.
So when you are selling something are you being "polite" when you agree on something, or are you going to honor your deal?

[ben62670]

I would have to go w/Ben. The salesperson should have checked w/the manager on duty about the hold issue. If the salesperson agrred to it he should have taken the $20 as down payment and promptly put a sold ticket on it. Agree to hold it til end of business. If not back, then it is a credit and TV is back on the market.

I am a manager of a retail store and that is what I would do. If one of my salespeople did this and it was sold to someone else, I would at least give the customer a similar deal. The CC manager was wrong IMHO. Yes, in many cases the customer doesn't come back, but when there is cash down and you put a time limit on it that is how it should be done.

Ben, did another salesman sell it and yours was a lazya$$? Sometimes that happens. Store should have made it right.

Dave
I had 3 salesmen there with me because they were having problems finding the correct wires with the signal.

[jdhdiggs]

If you didn't give him any money, than tough...

As DK said, cash is king and a sale is a sale. My second car, I was standing there with $2K in cash and another buyer promising to write them a check for $400 and come back with $2K in cash the next day. Guess who got the car... I did...

[daboyz]

The main point is a retailer should back their salespeople. If they said it, you make it right. If the salesperson keeps doing it, fire 'em.

[disneyjoe7]

A sale is a Sale too sales people, sorry Ben but how about carry a check with ya for those emergency situations. ;)

[ben62670]

If you didn't give him any money, than tough...

As DK said, cash is king and a sale is a sale. My second car, I was standing there with $2K in cash and another buyer promising to write them a check for $400 and come back with $2K in cash the next day. Guess who got the car... I did...

Did the salesman say he was going to hold the car for the other guy? So WTF does what you are saying have to do with this. Cash is king? I'm tired of moral less people. What ever happened to morals in this country? I guess morals has nothing to do with money in your book. Do you think they wouldn't have sold a 60" Sony the very next day if I didn't show up? $1100 for a 60" Sony! Sticking to what they said really would have hurt CC financially:rolleyes: Sticking up for a liar? Cash is king? With statements like that you and DK should be partners in a business. Don't forget cash is king.

[TroyD]

So its polite to lie?
Thats good DK.
So when you are selling something are you being "polite" when you agree on something, or are you going to honor your deal?

You know what? I have empathy to the extent that it blows to miss out on a good deal.

Beyond that, cut the crybaby shit. If you are maxed out on your cards or couldn't write a check/debit or open a CC charge to cover it...tough rocks. If I'm a salesperson and you can't close escrow on the spot....that might clue me in that your credit ain't exactly AAA....in which case I might deduce that your payment history might be somewhat, shall we say, checkered. If that's the case, let's talk about morals. You borrow, you pay (on time according to the agreement) you keep your good credit rating. Otherwise you are welshing on your end of the bargain. THEN who is the asshole?

Last time I checked, CC didn't have a hold or layaway policy. Last time I checked, salesmen (and we ARE talking about CC, here) making 10 bucks an hour didn't really have the authority to circumvent store policy.

JHC, cry me a friggin' river already.

BDT

[ben62670]

A sale is a Sale too sales people, sorry Ben but how about carry a check with ya for those emergency situations. ;)
I was swimming and fishing with my 1 /12 and 3 1/2 year old girls that day. I had $700 in my pocket, and 300 in my bank. And the whole point is the sales guy lied. A sale is a sale right? Is that where I should set my moral standard at? I sold an Adcom GFA-5400 to a polkie for a lot less than I should have. Should I have placed it on Ebay, and say I sold it to someone else after I told him I would sell it to him. Money is money right? I should have gone for the extra dough instead of what I told someone right. Cash is King. I'm selling some speakers to a fellow Polkie right now for a lot less than I could get for them. Should I tell him "Cash is King" ? Sell them to someone else for more? Is this what we should teach our children?

Very disturbing.:(

[tommyboy]

Did the salesman say he was going to hold the car for the other guy? So WTF does what you are saying have to do with this. Cash is king? I'm tired of moral less people. What ever happened to morals in this country? I guess morals has nothing to do with money in your book. Do you think they wouldn't have sold a 60" Sony the very next day if I didn't show up? $1100 for a 60" Sony! Sticking to what they said really would have hurt CC financially:rolleyes: Sticking up for a liar? Cash is king? With statements like that you and DK should be partners in a business. Don't forget cash is king.

Ben, business is business. When I worked at CC, I don't know how many times I spent hour or two(or more) with customers, being used, thinking I was going to sell something, just to have them walk out and never come back . They want to make money, just like you want to save money.

Why don't you use a credit card for big purchases(or use their CC and pay off in the first month)? No salesman likes counting $1100 in 10s and 20s...(One time a guy bought a $400 tv from me in ones!:eek: )

[TroyD]

I was swimming and fishing with my 1 /12 and 3 1/2 year old girls that day. I had $700 in my pocket, and 300 in my bank. And the whole point is the sales guy lied. A sale is a sale right? Is that where I should set my moral standard at? I sold an Adcom GFA-5400 to a polkie for a lot less than I should have. Should I have placed it on Ebay, and say I sold it to someone else after I told him I would sell it to him. Money is money right? I should have gone for the extra dough instead of what I told someone right. Cash is King. I'm selling some speakers to a fellow Polkie right now for a lot less than I could get for them. Should I tell him "Cash is King" ? Sell them to someone else for more? Is this what we should teach our children?

Very disturbing.:(

If you can't deduce the difference between a private sale and a place like circuit city....well, not much I can do for you.

Please, someone call the WHAAAAAAAAAAAAAAAAAAAMBULANCE already.

BDT

[ben62670]

You know what? I have empathy to the extent that it blows to miss out on a good deal.

Beyond that, cut the crybaby shit. If you are maxed out on your cards or couldn't write a check/debit or open a CC charge to cover it...tough rocks. If I'm a salesperson and you can't close escrow on the spot....that might clue me in that your credit ain't exactly AAA....in which case I might deduce that your payment history might be somewhat, shall we say, checkered. If that's the case, let's talk about morals. You borrow, you pay (on time according to the agreement) you keep your good credit rating. Otherwise you are welshing on your end of the bargain. THEN who is the asshole?

Last time I checked, CC didn't have a hold or layaway policy. Last time I checked, salesmen (and we ARE talking about CC, here) making 10 bucks an hour didn't really have the authority to circumvent store policy.

JHC, cry me a friggin' river already.

BDT
Hey asshole seeing you can read into peoples lives so well. I just went through a world of shit in a divorce, got in a car accident, herniated 5 dics, had 5 compression fractures prior to that, a buldging disk against my spine, lost my house, lost my car because I couldn't work. Now I am back on track so suck my ____.

[tommyboy]

Hey asshole seeing you can read into peoples lives so well. I just went through a world of shit in a divorce, got in a car accident, herniated 5 dics, had 5 compression fractures prior to that, a buldging disk against my spine, lost my house, lost my car because I couldn't work. Now I am back on track so suck my ____.

Don't mean to be an ass, but what does this have to do with anything?

[treitz3]

I'm on both sides of the fence here. What ever happened to a legal, binding "verbal contract" that they would have to honor?......But then again why didn't you give the manager a CC to "hold"? That would have pretty much told "them" that you were serious and you would be back.

Shitty situation. Not a very good manager IMO. All I can say is learn from it.

[shawn474]

Maybe we have gotten a little off track here...........There are points to be made both ways. I would hardly suggest, however, that the moral fiber of people in general should be in question when someone misses out on a deal to save a couple hundred dollars on a DLP television set. The salesman may also have mouths to feed at home and worked on commission that he couldn't afford to take the chance of you not coming back. Let's keep things in prspective both ways and not pass judgement so quickly.

Shawn

[disneyjoe7]

Ben, Let's switch shoes here, you're the the sales person you turn down a sale with cash / check / credit and waiting for you to return with cash. You your not the 2% return person but you're (for a moment) the 98% people who found the next best deal down the road and F the sales person type. At the end of the night you didn't sell the TV and now you need to explain it do your boss why.

[ben62670]

I'm on both sides of the fence here. What ever happened to a legal, binding "verbal contract" that they would have to honor?......But then again why didn't you give the manager a CC to "hold"? That would have pretty much told "them" that you were serious and you would be back.

Shitty situation. Not a very good manager IMO. All I can say is learn from it.
I did offer, and they said "don't worry about it they were going to hold it for me". I had the cash in the store in hundreds 45 min later, and a buddy came with a truck cause it was mine. This is why I'm ticked off. This wasn't Oh gee thats nice... I'll come back later.

[ben62670]

Don't mean to be an ass, but what does this have to do with anything?
The reason for that was to point out that I'm not someone who doesn't pay my bills because I'm bad with money. I was being judged on not having the credit to pay for them flat out. I am the type of person who believes if I don't have the cash for something like this I can't afford it.

[Gaara]

First of I burst out laughing reading this:

Please, someone call the WHAAAAAAAAAAAAAAAAAAAMBULANCE already.

BDT

Second, whats all this talk of Sony DLPs? Last I checked Sony never has previously or currently made a DLP...just want to get all the facts straight.

Third disneyjoe said what I wanted to, but I will elaborate a little on personal experience as a CC salesmen for about a year and four months. The point was already made that most of the time a customer says they will be back and they really mean they are going to get a better price, going to talk to a significant other, or just want to leave and thats a surefire way of doing it. I have had customers admit (and acquaintances) that they will tell people to put something on hold just so they can leave. Sometimes they just aren't sure what they are getting them self into, or can't afford it, or don't like the salesperson.

Now for the part that you wouldn't know if you didn't work at a CC. I worked at two and they have the same policy. When a set is discontinued they will sell all the stock and then drop the price a set amount for the display, generally 10% unless a new model came out...then it was up in the air. For example if you were looking at a Sony 60in LCD that retailed for $3000 and the new model was $2500, they can't drop the display to $2700. A month or so would go by and if it didn't sell they would drop it again...and so on and so forth until we hit cost, sometimes they would even drop it below cost if its banged up and been there long enough.

Now back to the situation, if there was a 60in 720P LCD with all this 1080P craze they want to get rid of it fast. For that reason the price was dropped so low, and that also means it has been sitting there for a good amount of time and hasn't sold. If it has been there for say 3 months with no sale and a customer says "I've got the money at home, I'll be back later" the salesperson and manager should be happy, but wouldn't get their hopes up. They have already heard that many times before when the TV was above cost...and its still there. Later that day a customer comes in and says they want to take it right then and there, after it being there for months. No what would you do as a manager, finally sell it off and make room for the new model that has been sitting in back while your competitors sell them left and right, or hope that the guy from before comes back and risk not selling it...again?

Its sad but if there is no money down there is no commitment. You will be amazed at how many times people will even put down $20 and forget about it.

Jared

[Vr3MxStyler2k3]

Ben, Let's switch shoes here, you're the the sales person you turn down a sale with cash / check / credit and waiting for you to return with cash. You your not the 2% return person but you're (for a moment) the 98% people who found the next best deal down the road and F the sales person type. At the end of the night you didn't sell the TV and now you need to explain it do your boss why.

Bingo!

But at the same time, I would say 60% of those 98% of no return customers are my sales since I don't let them leave the store! :)

Ben, you'll find a better deal! Don't fret!

[ben62670]

Bingo!

But at the same time, I would say 60% of those 98% of no return customers are my sales since I don't let them leave the store! :)

Ben, you'll find a better deal! Don't fret!
There is no way CC would have suffered any consciences if I didn't come back. It was at the end of the day on a Saturday. If I didn't buy it, it would have definitely been sold the next day. Now they have lost a costumer who has purchased thousands for my business, and home from them.
I have decied to get a projector, and display a 25' screen on my wall outside. Play some quake. Name my foes after people who have irrataed me, and frag the piss out of them.:D
Thanks for the encouragement. I used to live out in the country in CT, and I am used to deals being made on a hand shake.

[DarqueKnight]

Ben,

You have spent a lot of money at CC and obviously enjoy shopping there. Before you write off an entire chain of stores because of the actions of two of its employees, why don't you send a letter to the district manager or even to corporate headquarters explaining that you are a good customer who was treated badly. They might do something for you out of good will.

[ben62670]

Ben,

You have spent a lot of money at CC and obviously enjoy shopping there. Before you write off an entire chain of stores because of the actions of two of its employees, why don't you send a letter to the district manager or even to corporate headquarters explaining that you are a good customer who was treated badly. They might do something for you out of good will.

Thanks DK for the advice. It does help to write a letter sometimes.

[TroyD]

Hey asshole seeing you can read into peoples lives so well. I just went through a world of shit in a divorce, got in a car accident, herniated 5 dics, had 5 compression fractures prior to that, a buldging disk against my spine, lost my house, lost my car because I couldn't work. Now I am back on track so suck my ____.

I don't know what your situation is and I don't really care. I'm saying that if I were a salesman and you couldn't close escrow because you couldn't come up with the credit....that would be a logical conclusion.

Personally, if you got 700 bucks in your pocket and you can't come up with 400 in credit? MAYBE you ought to not be shopping for big ticket purchases. That's just me though.

Whine all you like, other than an jerk for a salesman (jerk salesman, THERE is a novel concept) I don't see this as CC's problem.

I'm also from a small town in Maine, even there...money talks and BS walks.
BDT

[ben62670]

I don't know what your situation is and I don't really care. I'm saying that if I were a salesman and you couldn't close escrow because you couldn't come up with the credit....that would be a logical conclusion.

Personally, if you got 700 bucks in your pocket and you can't come up with 400 in credit? MAYBE you ought to not be shopping for big ticket purchases. That's just me though.

Whine all you like, other than an jerk for a salesman (jerk salesman, THERE is a novel concept) I don't see this as CC's problem.

I'm also from a small town in Maine, even there...money talks and BS walks.
BDT
Thanks Troy

[jdhdiggs]

my point was, as the old proverb says: "A bird in the hand is worth two in the bush". The other person was there first and was negotiating the sales price when I got back from the test drive. I had the cash, they didn't. From a sellers point of view, it's better to take the garaunteed sale.

In my mind, you are at least partially at fault. If you are impulse buying a $1K item, you should have $1K floating around doing nothing. Secondly, if it meant that much to you, ask them to sell it to you in two pieces. Give them the $700 (or whatever you had) to put it on hold for 30 days and then get the rest. Then they would be liable.

Also, was there only one salesman? Is it possibly someone else sold it?

You're getting really bent out of shape for some bad luck.

As for private sale of speakers, if you want to contribute to the forum, cool. If you want the best price you can get, great.... As Troy said, if you can't tell the difference, well, there's no helping you.

Check the E-bay seller "trading circuit". It's CC's E-bay store for returns from customers that don't know what the hell they're doing (like plug in a TV) and destroyed the packaging and returned the item to CC. Some good deals to be had...

I'm hoping/waiting to get the 1 shot employee discount at the end of my current project with them. Those 60" SXRD TV's are nice....

[Gaara]

jdhdiggs,

As an aside you may be better off shopping somewhere else if your looking at a SXRD. I worked at a retail store and left last summer, I was looking at a 50in SXRD from a authrozied dealer online and tried to get them to price match. A friend from there showed me cost on the set, my price was less then 5% above this plus I got a free $150 remote. Last I checked my friend bought it online as well, as it was cheaper then his employee discount. They had 5% over cost, last I checked CC was 15%.

Jared

[TroyD]

Thanks Troy

No problem, hey, in a short while you'll be big pimpin' with your projector playing video games and CC will probably be out of business due to losing your sales.


BDT

[shack]

CC will probably be out of business due to losing your sales.

I'm short selling several thousand shares of CC as I type. When the bottom falls out, I'll be packing up and buying a beach house in St. Johns next to Kenny Chesney. :D

[TroyD]

Man, you'll be up the creek like Martha Stewart......

BDT

[shack]

Man, you'll be up the creek like Martha Stewart......

BDT

Nah...no insider trading...I'm basing my deal on PUBLIC information...found right here on Club Polk for all the world to see. Warren Buffett has got nothin' om me.

[PhantomOG]

Also, was there only one salesman? Is it possibly someone else sold it?


That's the main issue. CC doesn't have a hold or layaway policy. They don't do it and the salespeople aren't supposed to agree to it.

Do you honestly think the salesman who told you he would hold it went to his manager and told him he just broke corporate policy and made a promise to a customer he couldn't keep? Nope. He just sat there and waited. If you came back, great. If not, no skin off his back.

Now what happens when your salesman goes to the shitter right after you leave? Another customer walks in with a credit card and talks to a different salesman. He buys the TV and leaves.

How exactly are you pissed at CC? Go yell at that stupid $10/hour employee if it makes you feel better. It won't. You missed a deal because you didn't have the necessary means available when the opportunity presented itself. I understand being disappointed in missing out on a deal but being pissed at CC is just silly. The only corporate satisfaction you could possibly get would be to bitch enough to get the orignal salesman fired for breaking corporate policy. If you do that will you feel better?

[ben62670]

Last post. There were 3 salesmen there helping me out. They said they would hold it. I have been looking for a long time for a good deal, and was just shy of the full price with tax. I didn't feel like driving around with $2000 in my pocket. I was back in 45 minutes. Do I feel CC as a whole sucks? No. That manager, and those employees suck. I own a business, and if one of my employees screws up I am responsible for their actions. Thats the way I do business, and I don't advertise anymore. Everything is word of mouth. Reputation means something to me. Thanks guys for advice on finding another deal. If you want to insult me, or stick up for dishonest people don't bother posting to tell me I'm wrong. I'm not going to read it.
Thanks Ben

[TroyD]

Last post. . I didn't feel like driving around with $2000 in my pocket. I was back in 45 minutes. Do I feel CC as a whole sucks? No.


Check? Debit Card? That whole thing? Maybe out in the great suburban wilderness in CT they still hide thier cash/wampum/ beads and shells/whatever under the mattress. I assure you banks have come along way.

Do you feel as a whole CC sucks? I dunno, the title of the post sorta gave it away for me.

BDT

[ben62670]

Check? Debit Card? That whole thing? Maybe out in the great suburban wilderness in CT they still hide thier cash/wampum/ beads and shells/whatever under the mattress. I assure you banks have come along way.

Do you feel as a whole CC sucks? I dunno, the title of the post sorta gave it away for me.

BDT
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[TroyD]

so much for not replying, eh?

You know, I had some sympathy for you at the start. However, the crybaby thing....the entertainment value is pretty astronomical.

BDT

[Gaara]

True Story, I am from CT and always have $1000 stashed in the house somewhere, currently it is in a modified Insignia.

[TroyD]

We always have a few bucks stashed in the house, however, that doesn't stop me from keeping money in a bank account that I could write a check on or use a debit card with. Especially if I were out shopping. I dunno, maybe it's just me.

I probably shouldn't be so hard on ol' Ben here but I find it laughable. I mean, sure, I can understand being ticked about missing a good deal but, really, it's no one's fault but his own....and then to whine about it like a baby, PRICELESS....I would also imagine if he were the guy with cash in hand, he'd be pissed that they wouldn't sell it to him because they were waiting on someone to come back with the cash.

BDT

[Shizelbs]

You have a right to be pissed, but you shouldn't be suprised.

I'm sure if someone came in ready to buy it (an item the store is actively trying to sell quickly and cheap) the manager in charge could care less if some sales associate on the floor was trying to hold it or not. They just met you, why would they believe you? Its nice that you offered to make it worth his while with a twenty, but I really can't blame them for selling it anyways. Holding it for an hour would have been nice, but I rarely find a store that is willing to hold anything anymore. I'll call ahead to make sure something is in stock and they won't even hold it for the duration of my drive to the store.

[MSALLA]

CC is a high volume chain store. It's first come first serve. He told you he would hold it so you would MAYBE come back. That way if no one bought it and by some chance you did show back up he had a sale. No one gets personal attention at a high volume store. If you want to be treated well you need to go to the higher end audio stores and there you have to pay the big bucks.

[DarqueKnight]

If you want to be treated well you need to go to the higher end audio stores and there you have to pay the big bucks.

You may not get treated well even if you are looking to spend big bucks. There are some high end dealers that treat customers like they are doing them a favor by "allowing" them to shop in their store.

[opus]

....I would also imagine if he were the guy with cash in hand, he'd be pissed that they wouldn't sell it to him because they were waiting on someone to come back with the cash.

BDT


Winner, winner , chicken dinner. 64 posts and then the money shot.....nice

[heiney9]

////

[avelanchefan]

I dont know about you guys, but I was lost at the whole Sony DLP thing....I guess he should not be to concerned if he or CC did not even know what they where buying or selling.

[sucks2beme]

It's kinda like holding something for the first responder on Craigslist.
Now you turn down 20 guys waiting to see if the first guy shows up.
Sometimes, you just have to say "show up first with the money and its yours".
Dibs in the real world is nothing like dibs on the flea market here.