Well Guys I thought I was going to replace my Polk LSi System but..

[Shannon W.]

I just scored a new pair of Ebony LSi9's for $500. now I just need to send in my Cherry 9's and get them fixed. Is Ken Swauger still working at Polk? If so how can I get ahold of him. If not who do I need to talk to about getting my beloved 9's fixed? Let me know...
Thanks Shannon

[dorokusai]

Yes he is.

Customer Service:
polkcs@polkaudio.com
9am - 6pm, M-F, EST (USA)
800-377-7655 toll free phone
410-764-5470 fax

[Shannon W.]

Now I just hate to know what its going to cost to fix ether a ring tweeter, one of the other driver or the Cross over.

Yikes....

Shannon

[danger boy]

what happened to your LSi9's anyway?

[ViperZ]

Just PM Ken - he is still around and still very helpful :)

[Shannon W.]

Man I have no Idea. all I know is that the left speaker is not as defiant as the right. I don't know if it happened before I bought my Sunfire sig 7 amp or after. I have almost came "now" to the conclusion that it happened before when I was running all my LSI system off the Sony 4es receiver and it just wasn't able to handle the needs "power wise" at 4 ohms. The reason that i now come to that conclusion is that right now I'm running my new 9's that I bought last night for $500 "New" that they have performed Beautifully!!!! But I'm still being Cautious with them because if the problem did happen after I bought the "Juggernaut" Amp, I don't want to repeat what happened to my Cherry 9's..
But I'm Still getting them fixed "I hope"!
Shannon

[Shannon W.]

I tried but it wont let me send him a PM.. So if someone can help that would be great.
Shannon

[dorokusai]

kswauger@polkaudio.com

[Shannon W.]

Thanks Man!

[Sansui]

Call him at tech support during regular working hours. I've talked to him.

800-377-7655 toll free phone

[Shannon W.]

Message Sent.