The stupidest thing happened to my MM120s!

[Jason]

I've had my MM120s for about 2 months now, and loved them until recently! I was just listening to music as usual one night and then my bass was gone! I got home later took them out of the box and the positive terminal connects and the wire leading to the voice coil came appart. Now I have no idea what to do. I didn't buy them from a dealer, I got them online. I am so upset! If someone could help, much would be appreicated. THANKS!

[nunzio]

I'm Sure Polk will undestand what happened!! They are usually really good with getting you a new sub(s)!! The same thing happened to my friend and they hooked him up with 2 two subs. So just send hem a letter or call and explain what happened and i am sure hey will hel you out.

[Kim]

Jason,
Return the woofers to our service department. The address is Polk Audio, 2550 Britannia Boulevard, Suite D, San Diego, CA.
92154. Include a short note stating the problem, return shipping address ( no P.O. Boxes!! ), daytime telephone number, along with a copy of your receipt. We recommend shipping them using UPS or FedEx.

Thanks,
Kim