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View Full Version : help... need info on 5yr warrente



haroo
10-19-2002, 01:38 AM
the otherr day i had some ":joe walsh "rocky mountain way" in the cd ,happy as can be... -25db (marantz sr18-ex)volume , when i saw SMOKE coming from my right rt800i!!!!
took the grill off and the tweater was smokin!!!! :(
i have had them for 10 months (never really had the speakers up that loud/with in reason)
when i bought the speakers (all polk ) i didnt get the extended warrente because i thought ... Y , there POLKS there aint anything gointo happen to them, there to good .
well :(
SO, i need help on how do i get the tweaters replaced/fixed , i have 5 yrs from polk on them ... RIGHT ?!?!
please reply to this, im using some extra r10's for my mains :( that sure aint no rt800i's thats for sure!
thx... in advance, haroo:(

F1nut
10-19-2002, 03:56 AM
Contact customer sevrice.

faster100
10-22-2002, 04:48 PM
you have to have your sales slip and get polks address to send it in and they will replace it, I called and asked after getting some speakers just to know later and thats what they told me

Kenneth Swauger
10-31-2002, 12:33 PM
Hello,
Sorry you're having a problem. Telephone me at 1-800-377-7655 extension 891 or email me at kswauger@polkaudio.com and I'll help.
Regards, Ken