dorokusai
01-30-2008, 11:20 PM
I recently had my ever reliable Sony SCD-C555ES develop a display problem that needs repair.
Anyways, I wanted to post briefly about the benefits of Sony ES warranty, as mine ends 07/03/2008. The timing couldn't have been sweeter.
KEEP YOUR RECEIPTS!
Usually failures occur in the first year but you never really know and when a manufacturer backs up their product, even better. Polk and Sony ES, for example, back their product with a 5 year warranty. It really does pay to step out of the box and look into ES gear, as the generic Sony carries a one(1) year warranty in most cases. The ES product is worth the money, before and after the sale.
That's a statement to the quality of the product in my book and Polk, in particular, has been known to go above and beyond even that! How could that not make you feel good?
Back on subject....here are some links for you Sony fans:
SONY DAPC - Direct Accesories and Parts Center (http://servicesales.sel.sony.com/ecom/accessories/web/index.jsp) - You can pick up OEM remotes for older gear, manuals and a limited parts selection. The dealer section contains a larger database for widgets and particulars.
SONY eSupport - Electronics (http://esupport.sony.com/) - This is where you can start a repair order for your Sony product(s), warranty or non-warranty. Just click on the "Repair Service" icon and follow the steps.
You have the option of course to take it to an authorized Sony repair facility in your area. I know all of them in the DC area, and I wouldn't ask them to repair an alarm clock. YMMV but I'd rather have the main office fix my stuff.
If you're covered by the warranty, it will tell you but you can create a "Event ID" for your repair regardless of coverage.
They also offer discounted, UPS Ground shipping to the repair hub in Laredo, Texas. The label MUST be charged to a Credit Card before creation and regardless of being used, your CC will be charged. I'm a corporate shipper and the rate isn't bad at all.
I guess I'll have to make do with a hmmmmm, in the interim......who knows what I might dig up :D
Happy Listening!
Anyways, I wanted to post briefly about the benefits of Sony ES warranty, as mine ends 07/03/2008. The timing couldn't have been sweeter.
KEEP YOUR RECEIPTS!
Usually failures occur in the first year but you never really know and when a manufacturer backs up their product, even better. Polk and Sony ES, for example, back their product with a 5 year warranty. It really does pay to step out of the box and look into ES gear, as the generic Sony carries a one(1) year warranty in most cases. The ES product is worth the money, before and after the sale.
That's a statement to the quality of the product in my book and Polk, in particular, has been known to go above and beyond even that! How could that not make you feel good?
Back on subject....here are some links for you Sony fans:
SONY DAPC - Direct Accesories and Parts Center (http://servicesales.sel.sony.com/ecom/accessories/web/index.jsp) - You can pick up OEM remotes for older gear, manuals and a limited parts selection. The dealer section contains a larger database for widgets and particulars.
SONY eSupport - Electronics (http://esupport.sony.com/) - This is where you can start a repair order for your Sony product(s), warranty or non-warranty. Just click on the "Repair Service" icon and follow the steps.
You have the option of course to take it to an authorized Sony repair facility in your area. I know all of them in the DC area, and I wouldn't ask them to repair an alarm clock. YMMV but I'd rather have the main office fix my stuff.
If you're covered by the warranty, it will tell you but you can create a "Event ID" for your repair regardless of coverage.
They also offer discounted, UPS Ground shipping to the repair hub in Laredo, Texas. The label MUST be charged to a Credit Card before creation and regardless of being used, your CC will be charged. I'm a corporate shipper and the rate isn't bad at all.
I guess I'll have to make do with a hmmmmm, in the interim......who knows what I might dig up :D
Happy Listening!