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View Full Version : [Help Needed] Newegg?



polkyphil38
02-26-2009, 05:47 PM
Guys, have any of you done any business with newegg.com? If so, please share your experience with us. I see a lot of good deals over there, but are they too good to be true? Is the gear they sell mostly B-stock, refurb, and etc.? Appreciate any and all input. Have a blessed afternoon.

Cheers,

Phil

thsmith
02-26-2009, 05:48 PM
They are the best, be sure you read feedback on the products but Newegg is excellent. Fast shipping and prices. Been using them for at least 12 years. I am sure you will get the same feedback from others here.

Face
02-26-2009, 05:48 PM
Never had a bad experience with them.

lectronicjunkie
02-26-2009, 05:50 PM
Great company to deal with and have fast shipping.

polkyphil38
02-26-2009, 06:01 PM
Wow, very glad to hear this. Is the gear all new or B-stock? I see they have open box deals and refurbs stuff. Is the rest of their gear brand new A-stock?

Cheers,

Phil

jacob.simpson
02-26-2009, 06:07 PM
I dont think so i ordered some car subs came in original Polk Boxes with double Boxed up with great peanuts packing. Very decent shipping times. Will definitely look to do business with them.:D

Korhan
02-26-2009, 06:10 PM
Newegg is the way to go...

They had an open box onkyo sr 606 for 240 or so last week... I was too late to jump on it. In open boxes, their warranty is almost non-existent though. That's why it would be wise to get an additional warranty through squaretrade. They've got the best warranty and prices. www.squaretrade.com

PS: Not affiliated with neither companies...

bobman1235
02-26-2009, 06:20 PM
I would assume they would note if anything was B-stock or refurb. Newegg is a fantastic company to deal with in every respect.

AsSiMiLaTeD
02-26-2009, 06:34 PM
I've never had a problem with them, and have ordered plenty of items

tcrossma
02-26-2009, 06:42 PM
NewEgg has been around for a very long time now and they are a top notch company to deal with.

shadowofnight
02-26-2009, 06:43 PM
They are just what everyone has said....one of the best online vendors I have ever used.

BjornB17
02-26-2009, 06:46 PM
I've been shopping with newegg since 2001 and have probably spent more than $10,000 there to buy parts building computers for friends and family. They are absolutely the best when it comes to product support and customer service... they will allow you to send in most products for exchange if they become defective within the first year... you can see which products are elgible for this under the return policy listed for that product.

they really go out of their way to make you happy with your purchase... most of the times they will even bypass their own policies to keep you from complaining.

polkyphil38
02-26-2009, 07:41 PM
Awesome-not one complaint whatsoever. They sound like a great company to do business with. As a result, I will take a closer look at their offerings. Thanks guys for the info. It is very much appreciated. ;);)

Cheers,

Phil

mewisemagic
02-26-2009, 07:51 PM
the best online place for pc parts

maximillian
02-26-2009, 08:09 PM
Never bought audio equipment from them, but I have bought a bunch of PC stuff. Always easy to deal with. Never received an item DOA although I am sure someone out there might have since that is the nature of electronics. Good return policy. Very fast shipping. Great prices. Newegg is the first place I look when buying computer parts online.

engtaz
02-26-2009, 08:21 PM
Highly recommended.

disneyjoe7
02-26-2009, 08:54 PM
High recommended here also. If B-stock I believe they would state so I seen some items marked along those lines.

MLZ
02-26-2009, 09:20 PM
I've always been happy. The Reseller Ratings website http://www.resellerratings.com/store/Newegg gives them a high score with over 25,000 ratings

StephenEC
02-26-2009, 10:00 PM
I have had 20 plus transactions with them over the last 2 years , not 1 , NOT 1 , bad Experience !! I Highly Recommend Newegg !

Cheers , Stephen

ben62670
02-26-2009, 10:34 PM
I have had many transactions gone bad. Late shipping, no tracking, RMA problems, sending different model parts without telling me...

wutadumsn23
02-26-2009, 10:36 PM
Damn Ben, you had to go and ruin it, lol. That much business, there is bound to be some bad reviews out there somewhere.

ben62670
02-26-2009, 10:59 PM
Damn Ben, you had to go and ruin it, lol. That much business, there is bound to be some bad reviews out there somewhere.
:p
Actually I was totally kidding. I love newegg. I used them nearly exclusively when I had my Computer business running. CS is top notch!

polkyphil38
02-26-2009, 11:42 PM
Wow fellows, never expected this type of response. That has to say something about newegg. Really appreciate all of your feedback. The concensus is clear-that being newegg is totally legit. I have already ordered from then. ;);)

Cheers,

Phil

heiney9
02-26-2009, 11:48 PM
New Egg is outstanding. I buy almost all my computer goods from them. Can't remember the last time I bought stuff like that at a brick and mortar store.

moe
02-26-2009, 11:56 PM
I had one bad experience with newegg,then they turned it into a GREAT experience,fantastic customer service and prices.

metal83
02-27-2009, 12:24 AM
Definitely a great place to order from. I haven't personally, but my brother in law is an IT guy, and he swears by the place. He orders all sorts of items from them, and has been doing so for many many years.

greg2350
02-27-2009, 12:52 AM
+1 never had any bad experiences with them they are the best

wutadumsn23
02-27-2009, 02:38 AM
:p
Actually I was totally kidding. I love newegg. I used them nearly exclusively when I had my Computer business running. CS is top notch!


You funny guy, and here I was thinking we found a chip in Newegg's armor, lol.

chemical
02-27-2009, 02:38 AM
newegg is a great company to deal with....i recently ordered my polks from them....got them in 3 days......btw...i live in the northern part of the commonwealth

criteriadan
02-27-2009, 03:30 AM
Guys, have any of you done any business with newegg.com? If so, please share your experience with us. I see a lot of good deals over there, but are they too good to be true? Is the gear they sell mostly B-stock, refurb, and etc.? Appreciate any and all input. Have a blessed afternoon.

Cheers,

Philhttp://www.seoagora.com/img/459/k08q1024glza/ecstatic.gifhttp://seoagora.com/img/2922/v09i0216eoiu/pomegranate.gif


They're alright... and they also have a Canada branch, newegg Canada :cool:

shadowofnight
02-27-2009, 07:41 AM
And I am in CA and even have to pay taxes when ordering from Newegg, and yet I still pick them 9 times out of 10.

They used to have poor OEM hard drive packing...they would slip out of the single bubble wrap and rattle around the box getting trashed, now my last 4 or 5 drives have come with 3 or 4 layers of bubble wrap and enough tape to keep the drive in...a big improvement. I am sure it was all of the complaining in the comments ...the squeeky wheel got greased.

What makes the polk speakers they have such a great deal is the free shipping AND great prices...I just wish they had a better selection of models.

Log1x
02-27-2009, 03:10 PM
If I buy anything online, it is always with Newegg. Their shipping is super fast, and the staff are very friendly with getting any problems solved. I had a problem with a motherboard I got being a DoA (not newegg's fault, it happens), and I sent it back and on them, they sent me a free game. They have millions of customers, and care about all of them enough to like a guy said above, bypass their policies to help you.

djseafood
02-27-2009, 03:55 PM
+1 for newegg.com

Purchased my Monitor 40's from them at a great price, free shipping, and they showed up fast.

If I had more money I'd be buying so many things there since they always have incredible deals!

eagle94
02-27-2009, 04:06 PM
Good experience with them too. I found a pair of brand new OWM3s for $130 (on sale from $200), they shipped for free, and arrived quickly. I would not hesitate ordering from them in the future.

Shizelbs
02-27-2009, 04:26 PM
I've used Newegg many times. Awesome to do bidness with. Great customer service. Very good prices for shipping and on the items themselves. Pretty much the first place I turn to for computer stuffs.

fatchowmein
02-27-2009, 05:08 PM
They're very good. I've used them for years, replacing buy.com a long time ago when newegg's pricing was better. In fact, I just received a package.

What helps is if the shipping carrier works out for you. I like free shipment and they use UPS which works out because my UPS guy is very good/reliable (knock on wood).

Of course, newegg caters to computer geeks which also works out for me. No, they do not always have the best prices (get beaten by Amazon or the local fry's or Microcenter sometimes).

Reviews are hit and miss on their site but not their fault.

Disclaimer: I've had no issues with them (knock on more wood) so I have yet to use their RMA dept nor have I had to call their CS dept.

maximillian
02-27-2009, 05:13 PM
I used their RMA service once because I ordered the wrong part (my fault). They do charge a restocking fee (15% ?) for non-defective returns which is understandable. I didn't have to talk to a CS rep. since everything was automated and easy to use.

I am sure someone out there has had a bad experience but they will probably be hard to find. Newegg is one of the reasons why I could care less about Circuit City's liquidation "sales".

Glen_T
02-27-2009, 06:10 PM
Just received a CS10 center speaker from them yesterday.....$129.99, free shipping. Got it in 4 days, and it is new and perfect.....no reservations using them....

polkyphil38
02-27-2009, 10:18 PM
Once again I am merely speechless with respect to the reputation of newegg. I sure feel better about my purchase. Thanks folks for tasking the time to share your experience with them. They really do have great prices on most of the gear they sell. Kudos to newegg!!!!!! :);):)

Cheers,

Phil