Norm Apter
07-23-2009, 07:40 PM
Well, perhaps some veterans have experience in dealing with these guys, but since I just ordered my first tubes I thought I should give them the props that I believe are due.
I just wanted to get some basic and very cheap backup tubes. These should be priced at $10 but saw that the price where I bought the first one had been raised to $22:eek:. I found them on sall for $5.95 (reg. 7.95) at Tube Depot. Moreover they have a flat shipping rate of 3.95 for FedExpress (2-3 day service)...so reasonable which stayed in effect even when I had 3 tubes in my shopping cart.
In addition, their staff maintained excellent (and friendly) communication with me at each step and though I just placed the order at noon PST today, my order has already shipped out.
Maybe the others are very good as well, but its always great to have a good customer service experience.
I just wanted to get some basic and very cheap backup tubes. These should be priced at $10 but saw that the price where I bought the first one had been raised to $22:eek:. I found them on sall for $5.95 (reg. 7.95) at Tube Depot. Moreover they have a flat shipping rate of 3.95 for FedExpress (2-3 day service)...so reasonable which stayed in effect even when I had 3 tubes in my shopping cart.
In addition, their staff maintained excellent (and friendly) communication with me at each step and though I just placed the order at noon PST today, my order has already shipped out.
Maybe the others are very good as well, but its always great to have a good customer service experience.