service center moved????

[Sunlitcomet]

I ups'ed a sub amp to be repaired to san diego. It was not delivered today becuase ups has said they moved and are attempting to locate them. Does anyone know about this. I used the service center address from their web site.

[beardog03]

Did you contact them before you sent it?

[mike34]

I spoke with CS today. I was told to mail my PSW202 to:
Polk Audio
One Viper Way
Vista, CA 92081
Attn: Service

[beardog03]

there ya go !!

good lookin out mike !!

thanks for the info

[dvran]

Thanks for the address update.

[Sunlitcomet]

After I told them they changed there web info. They got it the next day. It cost me $11 to ship and $18 to redierect it. As of yesterday afternoon they still have not looked at it.

[F1nut]

So what, I've had gear in repair shops for months.

[freshvc81]

Quick question, I have the same problem with my PSW202. The amp is blown. Are they fixing the Amp issue with anyone's Sub provided I am the Original owner? My manufacturer date is October 2002. The Amp on the Sub blew within a year of owning it, however it has been in storage for years.
Thanks!

[F1nut]

Regardless, it's still 7 years old and long out of warranty.

[dorokusai]

Quick question, I have the same problem with my PSW202. The amp is blown. Are they fixing the Amp issue with anyone's Sub provided I am the Original owner? My manufacturer date is October 2002. The Amp on the Sub blew within a year of owning it, however it has been in storage for years.
Thanks!

You should have sent it in for repair a long time ago. I suggest using it as an excuse to buy a bigger and better Polk subwoofer.

[wutadumsn23]

Quick question, I have the same problem with my PSW202. The amp is blown. Are they fixing the Amp issue with anyone's Sub provided I am the Original owner? My manufacturer date is October 2002. The Amp on the Sub blew within a year of owning it, however it has been in storage for years.
Thanks!

How long is your warranty for? Did you get the extended warranty? Mine is good for 10 years on all my speakers, granted that isn't through Polk, so it probably wouldn't solve your problem anyway. Carry on, sorry for the useless post, lol.

-Jeff

[Sunlitcomet]

The had my psw650 amp for two weeks before they told me there was to much damage to repar it so they sold me a new one at half price for $230. Mine as out of warranty. Nice to have it working again.