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Type: Posts; User: chadkain

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  1. DSWPro Remote vs DSWProWI Remote...Are they different somehow?

    I received my replacement amp plate (DSWProWI 550)and got everything hooked up and it seems to be working great! Thank you to everyone here for the help and thank you to Polk for making good on my...
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    Need Help Yes, I spoke to Alex this afternoon. They are...

    Yes, I spoke to Alex this afternoon. They are sending a replacement amp that will hopefully correct the problem. (Fingers crossed!)

    Thank you for your help Ken! I appreciate it!
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    Need Help Really?!?! Then why does the line next to...

    Really?!?! Then why does the line next to Troubleshooting say: "A direct line to Polk Audio customer service. If you've got questions or answers post here."

    If that isn't the case then change it!
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    Need Help HELLO?!?! Seriously Polk, you need a lesson in...

    HELLO?!?! Seriously Polk, you need a lesson in online customer service! This is pathetic! For the prices you charge, your customers deserve better!

    :mad:
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    Need Help OK, so I received my "repaired" amp plate back...

    OK, so I received my "repaired" amp plate back today (April 6, 2013) and was happy to get it hooked back up. I was told the issue was a bad diode. Upon unboxing the "repaired" unit, I hooked it up...
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    Need Help Can someone help me with how to unhook the amp...

    Can someone help me with how to unhook the amp plate? I've removed the 10 screws holding it to the enclosure, but it appears some of the wires are soldered directly to a circuit board on both ends....
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    Need Help Landers0440 - I'm unable to send you a PM because...

    Landers0440 - I'm unable to send you a PM because the system says I need a minimum of 10 posts. Could you PM me your solution. Thanks!
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    Need Help I was told to send Polk the entire unit. I'd be...

    I was told to send Polk the entire unit. I'd be happy to do so, however, shipping costs appear to be around $300 via UPS from my location (Iowa). That seems a bit extreme, so I was searching for...
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    Need Help DSWPro 500 not working. HELP!

    Last weekend (March 3, 2013) my Polk DSWPro 500 abruptly stopped working. Now when I say abruptly stopped, I don't mean that the sub was in use and then stopped. I had just turned my stereo on and...
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