I just opened an Adcom 555ii I purchased via E-bay, and it arrived in immaculate condition EXCEPT one of the cooling fins is bent, probably due to the packaging....the amp was resting on top of the fins in the box when it arrived. Also, the entire module cooling fins had shifted a bit inward.
I DID email requesting the item be double-boxed right after payment, but it was not. I immediately emailed the seller requesting how they would remedy the situation, due the posting clearly stated MINT condition. My response from the seller - basically, damage the fault of UPS and file a claim with them.
QUESTION - Is this an 'acceptable' response from the seller, or do I go ahead and file a negative response on the seller, and go ahead and file a claim w/ UPS.
Thoughts, as this has been my first 'bad' Ebay transaction...