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Thread: mad,tweeters

  1. #1

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    Angry mad,tweeters

    i have been on hold for 1:50:00 ! are they really busy or just closed or lazy

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    are you trying to call Polk customer service?

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    Who? usually when you're whining, you identify who it is you're whining at.
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    Who on earth waits for that long? They also have Live Chat....email, work until 7pm M-F to cover the west coast and have multiple numbers to call them. I work for Polk and I use the same number everyone else does, and have never had an issue.

    Lazy? Lol....closed? Well, make sure you know what time and day it is.

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    No response, he must still be on hold, lol.

    Customer Service & Tech Support:
    polkcs@polkaudio.com
    1-800-377-POLK (7655)
    9AM-5:30PM EST Mon-Fri

    Hate to tell you this, but it's not M-F right now, lol.
    Last edited by nguyendot; 01-15-2011 at 10:31 PM.
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    ^ great points there Mark and Tuan..

    Their first post and it had to be that....
    Most people just listen to music and watch movies . I am glad to be a part of a select group that tries to take our auditory and visual senses to a higher level: we EXPERIENCE them.... GOT SDA?...GOT SUNFIRE? ...GOT Maggies?

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    Polk customer service has answered their phone just seconds after I've called.
    TO ERR IS HUMAN. TO FORGIVE IS CANINE.

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    Just keep on holding they will be open in a few hours, like 20, lol

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    And for some reason got the feeling the problem is going to be with the shipping company.

    1:50 is quite a long time to wait. Never had a problem with Polk CS, but have been put on hold with OTHER companies and went to LimboLand (switching/transfer problems). My solution was to hang up after about a minute and call back.
    MrBigBlueLight
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    Shifting to Plan B

  10. #10

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    Quote Originally Posted by lukdaduk View Post
    i have been on hold for 1:50:00 ! are they really busy or just closed or lazy
    Me too. I forgot to turn my phone on, and I didn't dial anything, but I just keep holding and holding like a mad tweeting jinjukutard.
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