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Thread: soundbar 6000

  1. #1

    Member Sales Rating: (0)

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    Oct 2010
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    Default soundbar 6000

    the problem i am having is there is no sound coming from the subwolfer the soundbar sounds fine i have set it up just like polk says to do i sinc the sub but there still is no sound from the sub

  2. #2
    Polk Customer Service
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    Jul 2001
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    Polk Audio
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    George,
    Is the green LED illuminated on the sub amp? If this is lit then the bar is communicating with the subwoofer. If the LED is not green, then you have to sync the subwoofer to the bar. Hold down the sync button on the back of the bar for 3 seconds. These instructions are also listed on page 7 in the manual.

    The subwoofer preset volume level is set very low in level from the factory so this will need to be increased using the supplied Polk Audio remote.

    If you have any questiosn regarding this process, call us direct at 800-377-7655 between the hours of 9 am to 5:30 pm Eastern Time Monday through Friday and we will be glad to help.

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