I purchased a Sony tuner in 2004 off eBay. The tuner was shipped poorly packed and arrived damaged. In addition to this, aside from the shipping damage, the tuner was not in as good cosmetic condition as the seller indicated in his eBay add.
When I contacted the seller, he said he thought I was being too picky about both the shipping damage and the cosmetic condition since the tuner worked as stated in the ad, but he would take the turner back and refund my money when he received the UPS claim settlement. He kept the UPS settlement claim and my money.
Paypal said they would not intervene because it was outside of the 30 day refund window. I explained that I allowed the window to close because I was trying to work with the seller as he waited on a UPS damage claim.
In 2008, I received notice of a class action lawsuit pertaining to Paypal claims refusals similar to mine. I met all the requirement of the lawsuit class and promptly filed a claim form with supporting documentation. I then forgot about the matter.
Yesterday, I received a check for $361.70, which covered the original price of the tuner plus several years of judicial interest.
In ten years of dealing with eBay, this is the only case where I had lost money. The only other negative experience was a non-paying bidder who left retaliatory negative feedback.
I wonder if Paypal will now go back and ding the seller's account for their court settlement loss.
Such Good Justice.