So I'm new to the 'club'. I finally ditched my old 5 speaker HT setup consisting of Bose 701 Series I Towers, Bose 201 Series IV Rears and Bose VCS-101 Center. I had a deal pop up at me that I couldn't refuse and for that I am the proud new owner of RTi A9's. :)
Powering them with a Pioneer Elite VSX-23. They sound amazing. Just awesome!! The hunt is on for an external amp that's for sure. I'm having to listen to my whole audio collection all over again because I've never heard music like I do now.
I didn't really know where to make this post so I felt this section was the most appropriate. I have a bit of a disappointing complaint for Polk that concerns Canadian customers.
I did not receive any carpet spikes and 1 of my grills has some plastic pieces that have had the glue let go and allow these pieces to come undone. Upon contacting Polk (Friday, August 12), I inquired about these issues and was given a long distance cellular number to a gentleman who apparently addresses all Canadian customer issues. However, no toll free number is offered. How is it that Canadian customers have to make a long distance call to get service on our purchased products? I certainly don't feel this is proper business procedure to the customer. I was also offered an email address to which i was told this person would get back to me promptly.
Without knowing what the turn around time is for any inquiries, I'm still waiting for a reply or phone call from someone regarding my issues. I'm certainly not happy with how it's being handled but I'm curious for any other Canadian customers if they have had similar experiences and what the turn around has been for them.