For those looking for answers about the launch of the Polk4Shot on Xbox one with regards to the Microphone pickup being way too low, Polk are aware of it already :
People are leaving feedback here on the Twitter thread about it too :
Just posting here because I've just picked up my headset yesterday and can report a similar issue. The mic pickup is WAY too low, my friends are basically telling me I'm whispering at them when I have my volume set to max.
Worse, there's people already returning the Polks to place of purchase to go buy a Turtlebeach 04s and 07s instead for roughly the same price, but actually works fine out of the box.
It's a little disappointing this situation is happening, but the official statement is indicating *weeks* for a fix.
This will by far be WAY too long for many.
I'm staying put on my purchase for now, but touching base with my place of purchase to see what sort of window I have for a return.
Polk better be acutely aware of the fact that people who have already bought a headset have a narrow window for returns and will be forced to use this window if no fix comes out before that expires.
You don't have 'weeks' to fix this guys, at most you have a few DAYS...
I sincerely want to stick with my purchase of the Polk, but we have Titanfall out next week and I'll likely have to make a difficult choice.
Please get this issue fixed asap or else it's going to destroy sales of your product, especially when there's alternate options out there already working.
Right now in terms of current and potential sales, this couldn't have been a worse launch of the product. The Microphone is an integral part of the setup and is as important to customers as the audio from the headset itself.
Clearly, this was not tested properly at all and the feedback starting to flow through has been very negative.
Gotta get this fixed guys asap or this product is as good as dead in the water.
I'm supporting your company with my consumer dollars and faith in an untested product on this platform and needed a place to vent and express my frustration and disappointment at the poor quality control clearly employed here before launch.
Whether this is a Polk or Microsoft issue is irrelvent.
All that matters is whether you maintain the sale or I get a refund to go with your competitor.
Over to you guys...