Computer help/ AVG 2013

[Willow]

Last night I installed AVG free 2013. It offered AVG PC tune up did that too. couple issues, since the install my wifi is no longer, I ran the PC tune up (took for ever to check all my drives) it needed a reboot this am, did that at 5am and when I left the house at 7 it was still not finished. Any assistance please..... I am more concerned about no more wifi. Our laptop, BB and itouchs can't even find the network. Forgot to add I am on XP. (yes I know very old but I'm too lazy and don't have enough time to back everything up and install 7)

[disneyjoe7]

Remove it and use Windows Security Essentials http://windows.microsoft.com/en-US/w...ity-essentials

[zingo]

Agreed. Been very happy with Microsoft's own security software, and it's very light-weight, and doesn't cause any adverse interactions.

I have not found any other free antivirus software that compares, and Microsoft will be building in Security Essentials in all versions of Widows after 7.

[coolsax]

is it possible its actually your router and the install is just a coincidence since none of your other devices can connect?
I've used AVG for a couple years now and never had an issue with it doing anything to my network itself.

[Willow]

is it possible its actually your router and the install is just a coincidence since none of your other devices can connect?
I've used AVG for a couple years now and never had an issue with it doing anything to my network itself.

It could be, I will have to check it out after work. I have never had issues either. But I might remove it and reinstall or go back to WSE.

[gce]

Last night I installed AVG free 2013. It offered AVG PC tune up did that too. couple issues, since the install my wifi is no longer, I ran the PC tune up (took for ever to check all my drives) it needed a reboot this am, did that at 5am and when I left the house at 7 it was still not finished. Any assistance please..... I am more concerned about no more wifi. Our laptop, BB and itouchs can't even find the network. Forgot to add I am on XP. (yes I know very old but I'm too lazy and don't have enough time to back everything up and install 7)

Sounds like it was doing a disk scan after reboot, that's why its taking so long to boot. When it restarts see if all is ok, if not it sounds like AVG tune up turned off your wifi. You should have a button on the laptop with the wifi logo on it that might be red, push it and see if that turns it back on. If it is on look in the lower right of the screen and you should see a red X or something telling you that you're not connected. Click on it and see if you can reconnect to your network.

Good luck...

[Willow]

Sounds like it was doing a disk scan after reboot, that's why its taking so long to boot. When it restarts see if all is ok, if not it sounds like AVG tune up turned off your wifi. You should have a button on the laptop with the wifi logo on it that might be red, push it and see if that turns it back on. If it is on look in the lower right of the screen and you should see a red X or something telling you that you're not connected. Click on it and see if you can reconnect to your network.

Good luck...

Thanks, yes it was doing a disk scan, didn't realize it would take that long. The odd thing is none of my portable devices can even find my wifi, it's just gone. Maybe once I get home and it is done doing all it was doing I may be able to play around with settings.

[shadowlight]

As mentioned earlier. The issues is more likely to be with your wireless router and has nothing to do with AVG since your other wireless devices are also not connecting up to wireless.

[EndersShadow]

I used AVG and stopped and picked up Avast in addition to Microsoft Security essentials. Also on occasion run Malwarebytes, Spybot and Adaware I think.....

No issues here

[Willow]

As mentioned earlier. The issues is more likely to be with your wireless router and has nothing to do with AVG since your other wireless devices are also not connecting up to wireless.

I am beginning to think this. It just seemed odd or coincidental that it stopped working once I loaded up AVG. Maybe my router is dead. it is a rental a combo modem/router by SMC.

[maggiefan]

+1 for Security Essentials.

[Willow]

Got home the computer was still frozen. Shut that puppy down and rebooted. Then it started to chk disk.....took forever. Once it was all done, I couldn't figure out why wifi was down. I went online and started to chat with tech support from cable company, they were taking too long to get me the answer. while she had me on hold, I logged in the router and rebooted it. Now I have wifi again.