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  1. #1

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    Default SurroundBar 3000 Subwoofer link LED blinks green

    My Surroundbar 3000 is producing great sound from the bar, but no sound is coming from the subwoofer.

    The green link LED is slowly blinking green.

    I have unplugged and replugged in the unit. I have cycled through all four channels, ensuring they matched the soundbar.

    Still no sound from or vibration the subwoofer.

    How do I fix?

  2. #2
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    Hello edhkirk,
    Welcome to Polk's forum. The blinking LED means the SB and the woofer are not synchronized, hence no bass. Try unplugging the AC power cords on both the bar and the subwoofer. Then switch both units' on/off switches to "off". Then reconnect the two power cords and switch on the on/off selectors to "on". Hopefully that will get the two units working correctly.
    Regards, Ken

  3. #3

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    I tried that procedure and the behavior is still the same. Green blinking light from the subwoofer, no sound from the subwoofer. Is there any way to reboot the whole system?

  4. #4
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    Hello,
    That is the rebooting procedure. It would be best to contact Polk's CS department on Monday at 1-800-377-7655 or send them an email at polkcs@polkaudio.com. I'm sorry you're having a problem, but they will be able to help, I'm sure.
    Regards, Ken

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