So I got the F/X wireless surround speakers, It is exactly what I've been looking for. I got a bad unit, the type everyone is complaining about where the connection dies, it never comes back on regardless of how loud the surround audio going through it, makes popping sounds frequently, when the connection dies I have to unplug the power to the transmitter and plug it back in for it to start working again, the scan button does nothing in this case.
So I called Polk explained the issue and they were really nice to mail out another transmitter. Well I got the new transmitter today and the nightmare is back. This new transmitter is actiing exactly the same as the old transmitter. I do not think I got a re designed transmitter the second time.
This is very concerning cause I do not know what my options are. How can I get the redeisnged transmitter that other have gotten? In other threads and on Amazon people have said the new transmitter acts normally, no popping sounds, the signal does not just drop when audio is sent through it, the scan button actually works if the connection is ever broken.
I'm at my wits end, I would really like to have this magic new transmitter that fixed other people's problems with this unit.
I really do not wnat to return the unit because when it is working it is exactly what I wanted but I cannot deal with unplugging and re plugging the unit every 30 mins while watching TV.
Can a Polk support person contact me and send me a newly updated transmitter?