I was trying to program my Harmony One remote tonight to control the volume of my preamp which is not in their system. I set-up the device, program it by feeding the IR from the original remote, then set the commands and tried it out. On the original remote, when I push up or down volume, it goes up one click. When I push up volume on the One, it goes up 15 clicks, and when I push down volume, it goes down 5.
After going to the help menu in the Harmony software, I did change the repeats from 3 to 0, but that didn't make a difference.
Any suggestions? I bought the Harmony One so I wouldn't have to swing two remotes, but I haven't been able to solve this one yet.
Thanks for the suggestions!