Free Shipping on All Orders 1-866-764-1801

Vist our Online Store
+ Reply to Thread
Results 1 to 7 of 7
  1. #1

    Member Sales Rating: (0)

    Join Date
    May 2013
    Posts
    3

    Default Warranty Question/Possible bad AMP in PSW110

    My PSW110 started to do this same issue as described in the link below. It was intermittent at first, but now the past 3-4 uses it has failed to go past extremely low volume. I too tested every other component and the fail point seems to be the AMP. What is the typical warranty coverage for these? I think I've had it two years now...

    http://www.polkaudio.com/forums/show...ely-low-volume

  2. #2

    Member Sales Rating: (0)

    Join Date
    May 2013
    Location
    Cincinnati,Ohio
    Posts
    10

    Default

    I have owned polks for over 13 years, and I talked to customer service when an amp blew about 5 years after purchase. Polk offered to fix it and all I had to do was pay for shipping.

  3. #3
     Moderator 
    Member Sales Rating: (0)

    Join Date
    Jul 2001
    Location
    Polk Audio
    Posts
    3,708

    Default

    Hello Curds301,
    Welcome to Polk's forum, sorry there's a problem. Call Polk's CS department at 1-800-377-7655 or send them an email to: polkcs@polkaudio.com, they'll be able to help out.
    Regards, Ken

  4. #4

    Member Sales Rating: (0)

    Join Date
    May 2013
    Posts
    3

    Default

    I called just now and spoke to Ken.

    I must say that was much more painless than I thought it was going to be. Compared to other companies Polk appears to really stand behind he product and warranty!

    I'll be sending my amp off in the next couple days to have it exchanged!

  5. #5
     Moderator 
    Member Sales Rating: (0)

    Join Date
    Jul 2001
    Location
    Polk Audio
    Posts
    3,708

    Default

    Good, I'm glad they were able to help.
    Cheers, Ken

  6. #6

    Member Sales Rating: (0)

    Join Date
    May 2013
    Posts
    3

    Default

    Follow Up: I received the new amp today and all is well, big thumbs up to Polk!

  7. #7
     Moderator 
    Member Sales Rating: (0)

    Join Date
    Jul 2001
    Location
    Polk Audio
    Posts
    3,708

    Default

    Thanks for letting us know. Take care and enjoy!

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

     

Similar Threads

  1. 2 part question re: M70s and PSW110
    By sponger in forum Speakers
    Replies: 5
    Last Post: 06-26-2012, 03:22 AM
  2. Need Help warranty question
    By la9ers in forum Speakers
    Replies: 5
    Last Post: 04-19-2012, 12:15 AM
  3. Quicky warranty question ...
    By stereo55 in forum Speakers
    Replies: 9
    Last Post: 02-21-2009, 06:31 PM
  4. Warranty Question
    By Smokedoutz28 in forum Car Audio & Electronics
    Replies: 4
    Last Post: 04-23-2008, 09:32 PM
  5. MM465 Warranty Question
    By RT in forum Car Audio & Electronics
    Replies: 1
    Last Post: 04-15-2002, 09:46 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts