After waiting three weeks for my Totem Hawks to arrive...they did...but DAMAGED . I'm not entirely sure if the speakers were supposed to ship with the totem "claws" attached to the bases, but obviously stress during shipping caused a few cracks in the cabinet at the claws. They shipped in the manufactures boxes, but they didn't appear to be in the greatest of shape. As I carried them into my house, the speakers felt "loose" inside the boxes.
They were insured which I'm thankful for. I would really appreciate advice and some insight on the process and how to go about it. Thanks guys.