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  1. #1

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    Default PSW10 - Blown Fuse

    I have replaced the 2A 250v Slow burn fuse and the new fuse blows the second I plug in my PSW10. What should I do now?

    I purchased this unit in 2006 or 2007.

  2. #2

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    Try a different outlet, and check the power cable. You have probably already done that but it's all I can think of for quick fixes. Other than that may need to make a call to Polk, or maybe Eric will have some ideas.
    HT Rig
    Receiver- Onkyo TX-SR806
    Mains- Polk Audio Monitor 70
    Center- Polk Audio CS2
    Surrounds- Polk Audio TSi 500's :D
    Sub- Polk Audio PSW125
    Retired- Polk Audio Monitor 40's
    T.V.- 60" Sony SXRD KDS-60A2000 LCoS
    Blu-Ray- 80 GB PS3


    2 CH rig (in progress)
    Polk Audio Monitor 10A's

    It's not that I'm insensitive, I just don't care.. :D

  3. #3

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    see your other thread on this. Amp is prob bad. Call CS and arrange to send in. Has 3 year warr long as you are orig owner and have receipt and bought from auth dealer.

    Pauly
    Life without music would

  4. #4
    Polk Customer Service
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    Default

    It sounds like the electronics of the subwoofer need some service. If you are in the United States you can send just the electronics to our factory service center.

    To do that, unplug any power & signal cables, use a #2 Phillips head screw driver, unscrew 10 screws that line the perimeter of the back panel. You may need to pry but the back panel will remove. You'll then see a red and black wire that goes into the cabinet. Reach inside, find where the connectors end at the back of the speaker driver and pull to disconnect.

    Polk Audio
    2550 Britannia Blvd
    Suite A
    San Diego CA 92154

    Please include a note with your name, address, ph #, brief description of the problem & copy of sales receipt of it's a warranty claim.
    -Eric
    -Polk Audio

  5. #5

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    Default Same issue

    I have the same issue and have tried everything. Is it possible for me to ship just the electrical piece to that address as well w/o having to first call customer service?

  6. #6

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    I would try to give them a heads up first, either by calling CS or sending a PM to Eric. They will be able to better instruct you on what to do.

    -Jeff
    HT Rig
    Receiver- Onkyo TX-SR806
    Mains- Polk Audio Monitor 70
    Center- Polk Audio CS2
    Surrounds- Polk Audio TSi 500's :D
    Sub- Polk Audio PSW125
    Retired- Polk Audio Monitor 40's
    T.V.- 60" Sony SXRD KDS-60A2000 LCoS
    Blu-Ray- 80 GB PS3


    2 CH rig (in progress)
    Polk Audio Monitor 10A's

    It's not that I'm insensitive, I just don't care.. :D

  7. #7

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    Hi Eric,
    I have a similar problem as above. All was fine until a power surge(possible lightning) blew out all of my networking equipment as well as my Polk PSW10 which was on the same line. I opened the back and replaced the 2 amp, 250v fuse (which was blown) with a 2.5 amp,250v fuse which was all I had on hand. The new fuse blew immediately after the speaker hummed. I can send in the electronics, but how much does that usually cost for diagnostic and repair. The subwoofer is only worth about $100. Can you give me some advice? Thanks very much for your time. Regards Joe

  8. #8
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    Hello JK,
    I'm sure Polk can be of help. Give them a call on Monday after 9:00 o'clock in the morning at 1-800-377-7655. They'll want to know where and when it was purchased to be of help.
    Regards, Ken

  9. #9

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    Thanks Ken. I have contacted Customer Services and will be sending in the electronic portion of the subwoofer. Regards, Joe

  10. #10
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    Excellent (in my best Monty Burns voice)...!

  11. #11

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    Hello
    I just bought a used psw10 from amazon. On connection noted that it did not work. Followed advice from this site and removed back panel. The 2A/250V fuse is blown. My concern is if I replace the fuse, will the problem be solved or it goes deeper?

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