I gotta say, I'm highly dissatisfied with Polk's ability to take care of a customer. I loved the product and had planned to buy more Polk Audio, but if I'm stuck with a dead Subwoofer at 7 months because they won't honor a warranty simply because the dealer wasn't authorized and can't at least sell a replacement part for less than the entire subwoofer costs then I'm done with PolkAudio, sadly.
They wanted to charge me $300 for an amp for a subwoofer you can get for $175-$250 sealed in the box. Really? Now it's just a huge paper weight. I was hoping to stick with PolkAudio. The PSW505 is a great sub for the money, but now my system feels incomplete and I'm regretting purchasing it due to the way it's been handled once it's gone bad. I've heard good things about how customers like me were taken care of, but that definitely wasn't the case with me. So, I guess I'm just screwed.