Hi, hoping someone here can help, as I've contacted Polk Audio customer service through the customer service portal TWICE about my problem and have no response whatsoever.
My soundbar is only a few months old. From day one, if there's no audio coming through the soundbar for more than 3 minutes (paused movie, etc) the soundbar shuts down, and not where I can just turn it back on with the remote. I have to get up, walk over to the bar and flip the switch off and then back on, but I have to be sure to have the remote in my hand because it comes back on at close to max volume. Lost a couple years off my life the first time that happened, I really jumped.
Now, in addition to that, in the last couple of months, if the sound bar has been on any length of time, the sound coming thru the bar continually cuts in & out. It's very annoying, especially for the $$ for this product.
My soundbar/subwoofer is just a few months old. I had alot of options, and did alot of research before choosing, but chose Polk because of product quality history and company reputation. Kind of questioning both of those now, especially as I'm learning that this issue isn't unique to just me, and based on the complete lack of response by Polk support.