I recently purchased the wireless FX Surround system from Amazon. The wireless transmitter didn't work at all (didn't even power on), so on the advice of Polk customer support I sent the whole system back to Amazon and received a complete replacement.
I set up the replacement system and it sounds great. However, I think I have another transmitter issue. When it's working correctly , I just turn on the speaker and it automatically connects to the transmitter (led is blue). However, the majority of the time it doesn't connect and pushing and holding the scan button on the transmitter does nothing; it just remains red, there is no blinking blue/red to indicate it's trying to connect. Based on reviews I've read on Amazon about buggy transmitters, I think I may have another defective transmitter.
I did find that if I restart the transmitter by unplugging it and plugging back in, that it immediately connects to the speaker. While this works, it is annoying to have to unplug the transmitter so often to get it to work. Once connected, it works well; no dropouts or disconnections.
Do I have yet another defective transmitter? If so, can Polk just send me another transmitter to avoid the hassle of boxing the whole system up and sending it back to Amazon for yet another replacement? thanks, Tim