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  1. #61
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    I'll check with the Canadian manager for you.
    Regards, Ken
    Recent bumpersticker: "Before you criticize someone walk a mile in his shoes. That way if he gets angry he'll be a mile behind you - and shoeless!"

  2. #62

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    Ken will uk customers have the boom mic released 31 march as well also how many days will it take to arrive?

  3. #63

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    Quote Originally Posted by BrettH View Post
    Received shipping email today. It was actually shipped yesterday and should arrive by Tuesday. I am curios if the package also contains the boom mic.
    Brett what was your delivery?

  4. #64

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    Quote Originally Posted by RobMitch View Post
    Brett what was your delivery?
    It will still be roughly 5 hours before delivery. I will post what is in the package when it arrives.

  5. #65
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    Hello,
    I'm working to get all of these concerns answered. Stay tuned.
    Regards, Ken
    Recent bumpersticker: "Before you criticize someone walk a mile in his shoes. That way if he gets angry he'll be a mile behind you - and shoeless!"

  6. #66

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    Quote Originally Posted by RobMitch View Post
    Brett what was your delivery?
    Just the chat adapter. I have updated it with the latest firmware and so far have only had one person say it was a little distant sounding (but could hear fine). Without trying it before the beta update was installed I do not know if it is better than the current public release. However it seems to work well. I should play with my normal group later tonight and will report back in another thread what I find.

  7. #67

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    Quote Originally Posted by BrettH View Post
    Just the chat adapter. I have updated it with the latest firmware and so far have only had one person say it was a little distant sounding (but could hear fine). Without trying it before the beta update was installed I do not know if it is better than the current public release. However it seems to work well. I should play with my normal group later tonight and will report back in another thread what I find.
    I'm part of the Beta program as well, and there is no change in the mic's volume. :(

  8. #68

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    Quote Originally Posted by Blankman View Post
    I'm part of the Beta program as well, and there is no change in the mic's volume. :(
    After playing for several hours last night I had no complaints about volume. I also looked through the Microsoft beta forums and I could not find a thread about the mic volume on the Polk. Can you post a link to the thread where this is being addressed?

    I would see if your controller has the latest firmware upgrade, I think there have been at least three.

  9. #69

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    Quote Originally Posted by BrettH View Post
    After playing for several hours last night I had no complaints about volume. I also looked through the Microsoft beta forums and I could not find a thread about the mic volume on the Polk. Can you post a link to the thread where this is being addressed?

    I would see if your controller has the latest firmware upgrade, I think there have been at least three.
    The complaints aren't on the Beta forums rather they're all being reported in the Xbox One Support (Hardware & Accessories category). One look there and you'll see what we've been talking about. Also, I have the most current controller firmware installed (there were actually three).

  10. #70
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    Hello,
    According to the folks at Polk the adapters are at the Canadian distribution center and should begin shipping out soon. If I find out more I'll let everyone know.
    Cheers, Ken
    Recent bumpersticker: "Before you criticize someone walk a mile in his shoes. That way if he gets angry he'll be a mile behind you - and shoeless!"

  11. #71

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    Quote Originally Posted by Kenneth Swauger View Post
    Hello,
    According to the folks at Polk the adapters are at the Canadian distribution center and should begin shipping out soon. If I find out more I'll let everyone know.
    Cheers, Ken
    Ken what about united kingdom?

  12. #72
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    Hello,
    Let me check for you.
    Regards, Ken
    Recent bumpersticker: "Before you criticize someone walk a mile in his shoes. That way if he gets angry he'll be a mile behind you - and shoeless!"

  13. #73

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    Quote Originally Posted by Kenneth Swauger View Post
    Hello,
    According to the folks at Polk the adapters are at the Canadian distribution center and should begin shipping out soon. If I find out more I'll let everyone know.
    Cheers, Ken
    Thank you Ken for being active on these boards. Customer service like this goes a long way. :)

    I actually received mine yesterday via Purolator. I didn't get an email before hand, so that's why I didn't know it was on the way.

    Thanks again!

  14. #74
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    Glad to be of help!
    Take care, Ken
    Recent bumpersticker: "Before you criticize someone walk a mile in his shoes. That way if he gets angry he'll be a mile behind you - and shoeless!"

  15. #75

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    polk ‏@polkaudio 4 mins
    @Jamsmitchell we will be shipping the Chat Pro mics to our international customers (free of charge), but they won't ship until April 7th.

    yay even longer wait lucky us

  16. #76
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    Hello,
    I just received some welcome news from Polk CS that the boom mic is in stock and will be shipping directly to owners. Canadian residents will receive their's directly from Polk, located in Vista, Ca.
    Cheers, Ken
    Recent bumpersticker: "Before you criticize someone walk a mile in his shoes. That way if he gets angry he'll be a mile behind you - and shoeless!"

  17. #77

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    Ken do you know why international customers have got to wait another week after polk been saying it will be 31st for 3 weeks now is not our fault we don't live local who knows maybe the patch will be out by the time we finally get ours

  18. #78

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    Quote Originally Posted by Kenneth Swauger View Post
    Hello,
    I just received some welcome news from Polk CS that the boom mic is in stock and will be shipping directly to owners. Canadian residents will receive their's directly from Polk, located in Vista, Ca.
    Cheers, Ken
    Thanks for all of the good work with the updates, Kenneth! I'm eager to receive mine so I can finally use my headset with my crew! :)

  19. #79
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    Hello,
    Any delays are purely the result of the logistics of receiving items in the USA checking their quality, repackaging them for shipment to other countries. Once there they have to pass through those local customs facilities, get repackaged for shipment to individual customers. All unfortunate delays, but they are working as quickly as possible.
    Regards, Ken
    Recent bumpersticker: "Before you criticize someone walk a mile in his shoes. That way if he gets angry he'll be a mile behind you - and shoeless!"

  20. #80

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    Just Got My Confirmation for 4Shots. I am a happy Camper...not literally, but you get the point.

  21. #81

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    Quote Originally Posted by GAMEPHRENIC GOD View Post
    Just Got My Confirmation for 4Shots. I am a happy Camper...not literally, but you get the point.
    For the boom mic? If so, that's great news. I am hoping to get my confirmation e-mail today as well (I have Melee's). Fingers crossed!

  22. #82

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    Quote Originally Posted by sframsden3 View Post
    For the boom mic? If so, that's great news. I am hoping to get my confirmation e-mail today as well (I have Melee's). Fingers crossed!
    I'm in the same boat with my Melee headset. Since I'm located in So Cal, it should be next day delivery for me whenever it ships.

  23. #83

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    Still have not even received any email or confirmation my adapter has been shipped : /

  24. #84

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    Quote Originally Posted by BrettH View Post
    After playing for several hours last night I had no complaints about volume. I also looked through the Microsoft beta forums and I could not find a thread about the mic volume on the Polk. Can you post a link to the thread where this is being addressed?

    I would see if your controller has the latest firmware upgrade, I think there have been at least three.
    I posted something about it in the beta forums...nothing has been said. I have yet to try it out. I've updated three times as well. I'll get around to it Monday and leave a note on here about my experience. The sound is great I love them. I honestly haven't tried the MIC once yet...I am an anti-social gamer.

  25. #85

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    Quote Originally Posted by Tiremfej View Post
    I am an anti-social gamer.
    I like this guy!
    'Political Correctness'.........defined

    "A doctrine fostered by a delusional, illogical minority and rabidly promoted by an unscrupulous mainstream media, which holds forth the proposition that it is entirely possible to pick up a turd by the clean end."

  26. #86

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    I just received my shipping notification for the Chat Pro mic (Sat., 3.29.14 @ 7:40 AM PST). According to Fed Ex tracking, it should be delivered some time today! I'll post impressions when I put it through its paces.
    Last edited by Blankman; 03-29-2014 at 10:49 AM. Reason: Added time

  27. #87

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    Quote Originally Posted by Blankman View Post
    I just received my shipping notification for the Chat Pro mic (Sat., 3.29.14 @ 7:40 AM PST). According to Fed Ex tracking, it should be delivered some time today! I'll post impressions when I put it through its paces.
    Blankman can your friends hear you now also can you can they hear you clear?

  28. #88

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    I plugged my 4 shots in today & had an update notice. After update people say they can hear me ok (just a little lower). I am not in the beta & don't have the boom yet.

    Was there another patch? I had already done the original update few weeks ago. This was playing Titanfall.

  29. #89

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    Quote Originally Posted by RobMitch View Post
    Blankman can your friends hear you now also can you can they hear you clear?
    My friends can hear me clearly & audibly with the Chat Pro mic installed to my Melee headset. This seemed to do the trick, RobMitch!

  30. #90

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    Thanks F1Nut!

    I guess it's kind of an oxymoron being a gamer and anti-social. LMAO.

    At any rate gave the MIC a whirl today, the Beta updates haven't fixed the issue. It isn't garbled just a lot lower. My buddy could hear me and I was clear, but the level was very low...

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