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  1. #1

    Member Sales Rating: (0)

    Join Date
    Feb 2004
    Location
    Reno, NV
    Posts
    9

    Default repair questions

    I called Polk Customer service about getting a plate amp fixed for a PSW and was given an address in San Diego to send it to. I was unable to get any info on what the repair policy is: if there is a fee to look at it, a possible estimate for repairs, how long it may take, and any specifics on shipping the unit to ensure I get it back. Can you offer any suggestions on this issue?

  2. #2
    Old School
    Member Sales Rating: (1)

    Join Date
    Dec 2002
    Location
    Higher & Dryer, Texas
    Posts
    10,177

    Default

    I'd call Ken back.

    Do you know if you are in warranty? I believe normally you are asked to include a copy of the receipt and a brief description of the problem along with your personal info.
    More later,
    Tour...
    Vox Copuli
    Better to remain silent and be thought a fool, than to open your mouth and remove all doubt. - Old English Proverb

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    Rebuilding Maggie 2-ch & Amazing 2-ch... Building 2-ch "wall"... Figuring out the HT

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