I recently purchased a pair of Paradigm Studio 40's from ebay. They just arrived UPS and one speaker has a ding in the top back left-hand corner. Other than that they are in exquisite condition.
The box it was packed in also had a ding in the exact same spot so I'm sure it happened in transit. The seller said they were perfect when he shipped them and I believe him.
Anyway, anybody ever deal with UPS on a claim? I filled one out and got a response today saying that the damaged item was scheduled for pickup tomorrow. That it would be sent to local UPS for inspection and then sent back to the shipper of origin with the results, blah, blah, blah.
I asked for more info first and have not heard back as of yet, but I'm wondering....can you perfectly fix a ding on the corner of a speaker? The veneer is pushed in a little and the vinyl (???) top covering is tweaked a bit.
I'd like to hear if anyone has dealt with anything similar, how long did it take, did it work out to satisfaction? I'm not sure it's worth it to be without speakers for a month or two.