RT12 RE0185-1 speaker rubs center post

[rhalprin]

I have an RT12 speaker. One of the speakers inside the unit (RE0185-1) does not operate cleanly. When the speaker moved in and out it rubs against the center post. If I were to guess - it appears out of alignment. The sound is tinny, rubbing (and quite obvious).
What are my options to correct?
Thank you
Rich
RAH4539@yahoo.com

[RuSsMaN]

Call Polk CS, and order a replacement driver:

Customer Service by Phone
Monday - Friday, 8:30 AM - 6:00 PM Eastern (US) Time
From the US and Canada call (800) 377-7655
From outside of the US and Canada call (410) 358-3600

Customer Service Reps:

Ken Swauger - extension 891
Lauren Schmidt - extension 410
Kim Jasper (Car Stereo Specialist) - extension 208
Helen Yarbor (to order parts) - extension 324 (Tell Helen you are a Club Polk member for special pricing and expedited delivery)

[Kenneth Swauger]

Hello Rich,
Thanks for posting on the Forum, the replacement driver is part number BD0719-W, which we have in stock. The Club Polk price is $60.00 each, some states require sales tax and you would receive free UPS second day shipping (assuming you are a resident of the continential U.S.). You may telephone us at 1-800-377-7655 and mention the Club Polk membership for the reduced price, you can use a Visa or Master Card for payment, or send us a money order to Polk Audio, 5601 Metro Drive, Baltimore, MD. 21215 attention: parts.
Regards, Ken