Had a rather unfortunate experience w/UPS latley.
The SVS I sold on ebay was damaged in transit to the buyer. I insured it, and the buyer had filed a claim w/UPS.
First off, they said it was my fault for not packaging it correctly. I know thats not true, I used more foam and supports than I thought neccessary.
Anyhow, the SVS arrived w/damaged corners on the two front bottom sides.
It had Tons of "fragile" stickers on it, as weel as some "heavy" ones.
Anyway, now UPS is dicking me around, saying it was my faoult and tehy aren't going to cover the calim. And, to top it off, the total B*tch that bought it want's me to reimberse her for $400 of the SUB, and she keeps it.
I've never dealt w/UPS on a claim before, (or anyone for that matter).
Do I have a leg to stand on?