the tweeter on my csi5 is not working, i received this as a present, it was bought on circuitcity 2 months ago; Is it still under warranty? if so what do I do tho have it repaired? also do I have to pay anithing to get it fixed? thank you.
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Vist our Online Storethe tweeter on my csi5 is not working, i received this as a present, it was bought on circuitcity 2 months ago; Is it still under warranty? if so what do I do tho have it repaired? also do I have to pay anithing to get it fixed? thank you.
Did you get a gift receipt? If so, you're in good shape.
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no but I have the original receipt.
Hello,
The process is pretty simple, remove the tweeter from the cabinet and disconnect the two wires attached to the back of the tweeter. Send the tweeter to Polk Audio, 2550 Britannia Blvd., Suite A, San Diego, CA. 92154. Please include a short note giving us your name, address and a copy of the sales receipt and we'll quickly send a replacement tweeter.
Regards, Ken
Now that's service.
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