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  1. 02-16-2006 11:17 PM #1
    frodaddy
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    Default Tech support question: CSi40 parts

    Does Polk sell DIY replacement woofers for the CSi40? If so, how much are they?
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  2. 02-16-2006 11:23 PM #2
    shack
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    You need to contact Tech Support....ie: Polk customer service. You know...the icon at the top of this page marked "support" or the "contact us" icon.
    "Just because you’re offended doesn’t mean you’re right." - Ricky Gervais

    "For those who believe, no proof is necessary. For those who don't believe, no proof is possible." - Stuart Chase

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  3. 02-17-2006 12:06 AM #3
    frodaddy
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    Quote Originally Posted by shack
    You need to contact Tech Support....ie: Polk customer service. You know...the icon at the top of this page marked "support" or the "contact us" icon.
    You really don't have to be a jerk. If I had time during the day then I would contact Tech Support. I have also tried e-mailing Polk when I had questions in the past, but I didn't get an answer.

    I saw a Polk customer support person answer a similar question in a recent thread, so I thought I'd give it a shot too.

    Finally, the description for this forum reads: "A direct line to Polk Audio customer service. If you've got questions or answers post here."

    Have a great day!
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  4. 02-17-2006 12:33 AM #4
    F1nut
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    My my, a bit touching tonight, aren't we!?!

    Here's a suggestion, find the time. Maybe take what, 5 minutes.
    Last edited by F1nut; 02-17-2006 at 02:23 AM.
    'Political Correctness'.........defined

    "A doctrine fostered by a delusional, illogical minority and rabidly promoted by an unscrupulous mainstream media, which holds forth the proposition that it is entirely possible to pick up a turd by the clean end."
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  5. 02-17-2006 01:46 AM #5
    shack
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    Well, if I had the time, I'd call them up, find your answers and report back...but I don't. Maybe someone else will.
    Last edited by shack; 02-17-2006 at 01:48 AM.
    "Just because you’re offended doesn’t mean you’re right." - Ricky Gervais

    "For those who believe, no proof is necessary. For those who don't believe, no proof is possible." - Stuart Chase

    "Consistency requires you to be as ignorant today as you were a year ago." - Bernard Berenson
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  6. 02-17-2006 06:46 AM #6
    VR3
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    Polk does not sell a DIY driver that you can buy from Parts Express or something. You will have to buy it from Polk.

    Dont email them, CALL them.
    www.Vr3Mods.com

    "No, that's silly talk. Dude, you can't possibly be this audio dumb so quit the act." - Doro
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  7. 02-17-2006 07:29 AM #7
    reeltrouble1
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    Gee, everytime I e-mail them I get a very prompt response. Usually the same day.

    Maybe something you said set someone off. Could happen you know.

    Have a nice day.

    RT1/BIGDADDY
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  8. 02-17-2006 09:14 AM #8
    Kenneth Swauger
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    Hello,
    The 6.5" driver for the CSi40 is part number MW7204 and sells for $56.00 as a Club Polk member price, including free FedEx shipping. Some sales tax might apply. You may order by calling us at 1-800-377-7655. Keep in mind the speaker came with a five year warranty to the original owner providing the speakers were purchased from an authorized dealer. If this is the case you may send the driver to Polk Audio, 2550 Britannia Blvd., Suite A, San Diego, CA. 92154. Please include a short note giving us your name, address and a copy of your sales receipt.
    Regards, Ken
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  9. 02-17-2006 06:40 PM #9
    frodaddy
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    Quote Originally Posted by F1nut
    My my, a bit touching tonight, aren't we!?!

    Here's a suggestion, find the time. Maybe take what, 5 minutes.
    Not really, I've just learned over time that it's okay to be stern if someone treats you unfairly.
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  10. 02-17-2006 06:41 PM #10
    frodaddy
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    Quote Originally Posted by shack
    Well, if I had the time, I'd call them up, find your answers and report back...but I don't. Maybe someone else will.
    I wouldn't want anyone to do that!! Thanks for the nice jesture, though!!
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  11. 02-17-2006 06:46 PM #11
    frodaddy
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    Quote Originally Posted by reeltrouble1
    Gee, everytime I e-mail them I get a very prompt response. Usually the same day.

    Maybe something you said set someone off. Could happen you know.

    Have a nice day.

    RT1/BIGDADDY
    How come I'm the bad guy now? I wasn't the one who started being rude in this thread. Please understand that I am only giving back what I have recieved. I'm one of the nicest guys you'll ever meet in person or online, but I WILL stick up for myself when stepped on.

    I don't know why I didn't get a response the same day? I asked a straight forward tech question and never have heard anything since. I definitely was not being rude!!
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  12. 02-17-2006 06:48 PM #12
    frodaddy
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    Quote Originally Posted by Kenneth Swauger
    Hello,
    The 6.5" driver for the CSi40 is part number MW7204 and sells for $56.00 as a Club Polk member price, including free FedEx shipping. Some sales tax might apply. You may order by calling us at 1-800-377-7655. Keep in mind the speaker came with a five year warranty to the original owner providing the speakers were purchased from an authorized dealer. If this is the case you may send the driver to Polk Audio, 2550 Britannia Blvd., Suite A, San Diego, CA. 92154. Please include a short note giving us your name, address and a copy of your sales receipt.
    Regards, Ken
    Thanks for the information, that's exactly what I was looking for!!
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  13. 02-17-2006 07:04 PM #13
    dorokusai
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    For anyone else wondering what to do in this situation....

    polkcs@polkaudio.com
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