Ok, so I unpacked my new Rti12's and when I was turning one of them over, a bunch of things started rattling inside, like a box of screws had come open. I turned it gently to the left and right and whatever it is, it rolls around with the speaker. I looked inside the fairly large port on the front, and noticed that a foam is extruding from the top port... this isn't extruding from the other speaker.
I couldn't hear any problem with the speaker while playing them, but it kinda bothers me that something is loose. All three little 8" subs seemed to be playing just fine on it, but I dunno. Is this a defect or could it be something that got jarred loose with shipping?
2) Does Polk sell the face plates for the RTi line still? One was cracked up pretty badly in shipping.
3) Does Polk sell the power port pieces that is attached to the rear of the speaker? The speaker with the rattle had it's power port speaker all broken to pieces. I at first thought that a few of the pieces from the port had fallen into the speaker, but after discovering the foam piece bulging out, there is no way anything fell past it.
If it is a defective speaker, how do I go about getting it serviced or replaced?
Thank you from Kansas.