Well, as the PF06 crowd knows the BAT VK-31SE preamp developed a hiss in the right channel the first night of the Fest. Sort of dissapointing and since Doro's pre had gotten jinxed during the last fest in SC, I was like WTF???
Anyway, I had wanted to share how neutral this pre is with the gang, its the most neutral I have owned to date, whether you like that sort of thing is an individual subjective thing, but it defines neutral, utilizing the 6h30 super tube, large power supplies for each channel, impressive capacitor set-up for speed/quickness and plenty of storage, metal film resistors, a shunt volume control and short siganl paths. But enough of all that, besides the Dodd MLP filled in just fine.
What I really want to say is how impressed I am with BAT's service, I sent the unit to BAT on Tuesday last week and it is scheduled for delivery back to me this Thursday so 10 days out of the rack including ship time and a weekend. They got the unit on Thursday repaired it Friday and shipped it out on Monday, this is exceptional, oh, BTW it was a voltage regulator that went noisy on me, the total cost for repair (out of warranty) was 110.00 including shipping. The bill comes as an invoice and you are told not to pay it until you get the unit and try it out.
One more thing, when I have called BAT with a question I have found that I should set aside some time, these folks are very into audio and their products, you get your answer and a tutorial in why they do things a certain way.
I just wanted to give them some kudo's for the fast service, of course the real test will come when I get her back in the Shed Thursday, hoping the shipping gorillas are tame on its way back to me.