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  1. #1

    Member Sales Rating: (0)

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    Jan 2007
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    1

    Default Help: I-Sonic DVD Tray Won't Open

    I just got the I-Sonic system from polkaudio. So far I'm loving it, the sound is really impressive, better than my previous audio setup. But the DVD tray isn't working. Everytime I go to DVD/CD from the menu selection or press Eject, it goes to the DVD/CD screen but the tray doesn't open. All I see on the screen is "loading disc" and it stays like that. I have yet to put in a disk :( I tried disconnecting the system and leaving it like that for half and hour, but it still won't work.

    I'll try leaving it unplugged overnight, but if that fails, anyone know what I can do?? Thank you.

  2. #2

    Member Sales Rating: (6)

    Join Date
    May 2005
    Posts
    4,373

    Default

    Send it back and get another one.

  3. #3

    Member Sales Rating: (1)

    Join Date
    Apr 2006
    Location
    Annandale, Va
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    1,285

    Default

    Call Polk. They have top notch customer service and should be able to help you out.
    Lovin that music year after year.

    Main 2 Channel System

    Polk SDA-1B,
    Promitheus Audio TVC SE,
    Rotel RB-980BX,
    OPPO DV-970HD,
    Lite Audio DAC AH,
    IXOS XHA305 Interconnects


    Computer Rig

    Polk SDA CRS+,
    Creek Audio 5350 SE,
    Morrow Audio MA1 Interconnect,
    HRT Music Streamer II

  4. #4

    Member Sales Rating: (13)

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    Mar 2002
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    The Mars Hotel
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    30,423

    Default

    Hit it with a hammer.
    'Political Correctness'.........defined

    "A doctrine fostered by a delusional, illogical minority and rabidly promoted by an unscrupulous mainstream media, which holds forth the proposition that it is entirely possible to pick up a turd by the clean end."

  5. #5

    Member Sales Rating: (1)

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    Jun 2006
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    Back from Japan in Clover, SC
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    7,816

    Default

    Quote Originally Posted by F1nut
    Hit it with a hammer.
    As a former Marine we often referred to it as a BFH ( Big ****ing Hammer)
    Shoot the jumper.....................BALLIN.............!!!! !

    Home Theater Pics in the Showcase

    http://www.polkaudio.com/forums/show...p?userid=73580

  6. #6

    Member Sales Rating: (1)

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    Feb 2006
    Location
    Over the mountain watching the watcher
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    6,265

    Default

    Quote Originally Posted by Sherardp
    As a former Marine
    There are no "former" Marines. ;)

    Have you tried excessive cursing and swearing. That usually works for me.

    ...... the contact Polk Customer Service has been the best idea so far.
    You'll get results.

    ...... in the meantime, though, try a few curse words.
    MrBigBlueLight
    Usually right, but sometimes not entirely factually correct.
    Shifting to Plan B

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