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  1. #1

    Member Sales Rating: (0)

    Join Date
    Sep 2001
    Posts
    1

    Default MM120 Warranty info.

    my MM120 just started sound like there is something loose
    inside and it rattles after every bass note.

    it sounds horrible.

    my sub is about 1 year old? is this the kind of quality
    i can expect from POLK AUDIO?

    i surely hope not... is there any way i can get it replaced?

    KIM? any info?

    let me know

    Thanks
    darvin

    email me at
    umbrovr6@bellsouth.net

  2. #2
    Polk Customer Service
    Member Sales Rating: (0)

    Join Date
    Jul 2001
    Location
    Polk Audio
    Posts
    725

    Default

    Darvin,
    The MOMO series has a 3 year warranty now. Simply return the woofer to our service department for exchange.
    The address is Polk Audio 2550 Britannia Boulevard Suite D San Diego, CA. 92154. Include a short note stating the problem, return shipping address, daytime phone number, and a copy of your receipt. We recommend shipping it using UPS or FedEx.
    If you have any questions give us a call at 800-377-7655 between the hours of 9 AM to 6 PM Eastern time and we will be glad to help.

    Thanks,
    Kim, Polk Audio

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