Boy, not sure if my title makes any sense. Anyway, in case anybody was wondering how long it takes to send a unit back...
Called MS: Thu, July 5th.
MS Ships RMA box: Unknown. Package is lost (probably by my apartment office) and finally shows up (25% caved in) around July 20th (forgot date).
Ship to MS: Mon, July 23rd.
Arrives at repair facility: Wed, July 25th.
New unit (different serial number and different mfg date) ships: Thu, Aug 2nd.
New unit arrives: Tue, Aug 7th.
Included is a letter of apology and a 1 month free pass to Live.