I recently purchased a pair of RTi-12's from Amazon.com. Both showed up in sad shape. One had the front of the speaker crushed, and both had the grille and the plastic piece at the bottom destroyed. Amazon tried to make it right by shipping another speaker to replace the crushed one, but it's grille was destroyed as well in shipping.
Has anyone else had similar problems? Is this just an isolated incident with UPS? Can I get parts from Polk to make my speakers look nice again?