My dad's been a Snap-On dealer for quite a while, and he and I just went out to supper with a retired Snap-On dealer. As you could guess, I got to hear a few stories. I thought I'd share two of them with y'all, as best as I can remember them. I'll refer to them as Dad and Jim.
Jim was on Dad's truck, taking a tour for old time's sake, when he saw a breaker bar which, of course, reminded him of a story. He said he was on his truck one day when a guy came in with a broken breaker bar. The 1/2" piece the sockets attach to (what's that called again?) had been wrung off. He handed Jim the breaker bar and said he needed a replacement. Jim got a new one, handed it to him, and said, "Now Tom, don't use a cheater pipe with this one."
After a few minutes Jim went back into the shop to look after another customer. When he was done with his business, Tom came up to him and motioned for him to follow him. So, Jim went over to Tom's area where he had the new breaker bar with a socket already on a lug nut. Tom grabbed the breaker bar with one arm
, pulled up like he was picking up a basket, and proceeded to wring the end off the new breaker bar. He handed the bar back to Jim and said, "I don't use no cheater pipe." Jim said, "Yes sir, Mr. Duke, I'll get you another breaker bar right away, Mr. Duke." In relating the story to us, Jim said this man went from being a 'Tom' to being 'Mr. Duke' in all of two seconds.
While touring Dad's truck, Jim picked up an air drill. Dad said he vividly remembered selling his first one like that, and, of course, told the tale. He said he walked into such and such a shop with it in his hand, and told the owner he needed one of these drills. The owner said, "Nah, that's of no account." Dad told him he should give it a whirl anyways. So, the man got an inch drill bit that he had hewed the end down to 1/2" so it would fit in a 1/2" chuck, put it in the drill, and then hooked the drill to an air hose the size of your wrist. Then he stradled a truck frame, put the bit against the frame, and pulled the trigger. And proceeded to drill right through the frame almost like wood. As soon as he backed the bit out of the truck frame he set the drill on top of his toolbox and said, "I'll take it."