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  1. #1
    Jason
    Guest

    Unhappy The stupidest thing happened to my MM120s!

    I've had my MM120s for about 2 months now, and loved them until recently! I was just listening to music as usual one night and then my bass was gone! I got home later took them out of the box and the positive terminal connects and the wire leading to the voice coil came appart. Now I have no idea what to do. I didn't buy them from a dealer, I got them online. I am so upset! If someone could help, much would be appreicated. THANKS!

  2. #2

    Member Sales Rating: (0)

    Join Date
    Jul 2001
    Posts
    10

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    I'm Sure Polk will undestand what happened!! They are usually really good with getting you a new sub(s)!! The same thing happened to my friend and they hooked him up with 2 two subs. So just send hem a letter or call and explain what happened and i am sure hey will hel you out.

  3. #3
    Polk Customer Service
    Member Sales Rating: (0)

    Join Date
    Jul 2001
    Location
    Polk Audio
    Posts
    725

    Default

    Jason,
    Return the woofers to our service department. The address is Polk Audio, 2550 Britannia Boulevard, Suite D, San Diego, CA.
    92154. Include a short note stating the problem, return shipping address ( no P.O. Boxes!! ), daytime telephone number, along with a copy of your receipt. We recommend shipping them using UPS or FedEx.

    Thanks,
    Kim

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