So I feel like I need to start a fire, and hopefully this will draw attention to the Parasound AVC-2500u owners that are wanting to take advantage of upgrading to HD DVD or Blu-ray and getting the benefit of Dolby TrueHD and/or DTS HD MA.
I have a 7 year old Parasound 2500u that I purchased and have been absolutely in love with it since the day I bought it. The player had everything I wanted, and also sports 5.1 analog inputs...specifically designed for future technology...DVD Audio, SACD, and now with HD DVD and Blu-ray, the new Dolby TrueHD/DTSHD MA formats as they cannot be passed via optical or digital coax.
My preamp has these 5.1 analog connections. So I get a new Toshiba XA2...and they aren't working. I go to their website and see the following STILL CURRENTLY under the optional upgrades:
I call their support as I am totally willing to purchase this since I want my shiny new XA2 to play the new surround formats.
After trading many emails back and forth with the technicians and the CEO Richard Schram, I am told that I missed the deadline to upgrade by only a few weeks and that I cannot get one any longer. Too bad...sorry. So essentially, I ended up paying 3 grand for the analog connections, but not the functionality? They said the company that builds the module is now out of business too...as of only a few weeks ago. Give me a ****ing break! Nobody on the planet makes this volume card and not ONE can be found anywhere? There are a lot of 2500 owners that are going to now be VERY interested in this upgrade with the new HD DVD players and will want to take advantage of the future proofing that they supposedly paid for! I'm one of them!
Please respond to this message, and call Parasound inquiring about this problem. They have lost MAJOR credibility with me and will with many other owners as well when they hear the bad news!
Spam this message round the world Parasound AVC 2500u owners!