Hey guys need some advice. I just sold a Toshiba hd-xa2 HD dvd player on audiogon last week to a guy who lives across the country. I had a a2 & xa2 player & decided I didnt need the xa2 so I sold it. I had used it only a few times & it worked flawless even on the day that I packed it up in its original box with original packing foam. Unit worked perfectly & was well packaged & was delivered to him last tuesday. I just got a email today saying that the unit was "locked" in the welcome menu & he wanted his money back. I've seen this actually before with a a2 that I bought from circuit city & I had to return it for another one. Now should I refund money to him & take back the "broken" item when I tested it the day it shipped out to guarantee that it was working? I have no problem refunding money & I dont want to be one of those people who cheat another but its anoying when this happens when you made sure that the thing you sold was working & packed very well.