So myself, my mini-boss, and my boss just finished getting lectured about how all employees at my facility should automatically be having their computers backed up to the server, how it should be mandatory, etc.
Last night an employee called at 9pm saying that her computer just "shut off" on her from home. She rebooted the PC and it said "Missing media, no OS found." She brought it in today for us to look at it from what we can tell her hard drive completely died. No hard drive utility can recognize it, it's not spinning, it's toast.
About a year and a half ago we installed an application called second copy on all employee given PC's which backs up their hard drive to our server in case of failure. Turns out people didn't want this application because it slowed down their PC so about 90% disabled it or removed it all together. This was one of those employees. To top it all off, she saved EVERY single file she has ever done in her years and years of work for the company on her local hard drive and never once backed it up to the server. Talk about 5-6 years of files, maybe more. Today was judgement day and the hard drive died. We got her up and running on a spare PC but she couldnt do a thing because she had nothing to work on.
In the end, my department gets blamed for not making it mandatory that employees back up their hard drivers or that employees use the server drives rather than their local drives. Keep in mind they can still access server drives from home as well. Now this employee has nothing, it's costing that employees department $3,500 to have the drive overnighted to a data recovery company who says it's 50/50 that they can fully recover the data.
Needless to say, by the end of the afternoon, people heard what happened and all those employees that deleted the application or disbled it now were requesting it to be reinstalled on their PC's.....funny how things work...
Lesson of the Day:
BACK UP YOUR PERSONAL HARD DRIVES. THIS CAN HAPPEN TO ANYONE!