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  1. #1

    Member Sales Rating: (21)

    Join Date
    Dec 2007
    Location
    DFW Area
    Posts
    1,037

    Thumbs up Kudos to BJC's Customer Service

    I ordered 200' of Belden 5000UE and 12 locking nanners from them a few days ago. The box arrived today all beat up, one end partially opened and retaped. Inside the spool of cable and no nanners.

    I called them and told them the issue. They apologized and are shipping out the nanners today. No, quibbling. No you need to file a claim with the post office. Just a quick response to the problem and getting me the parts that I was missing.

    While this is the way it should be. It doesn't seem to happen like this very often anymore. Just wanted to give the guys at Blue Jeans Cable a big thumbs up for the way they handled my little issue.

    Scott

  2. #2

    Member Sales Rating: (0)

    Join Date
    May 2007
    Location
    Sacramento, Ca
    Posts
    214

    Default

    Yeah, they are a great company....always helpful and straight forward, no nonsense and they don't try to up sell. Good solid products at a very fair price and excellent customer service. My only affiliation with them is as a happy and appreciative customer.
    B&W 804s mains
    B&W HTM4 center
    Polk PSW 1000 sub
    Outlaw 990 Pre Amp
    Anthem MCA 30 Amp
    Monitor Radius 180 surrounds
    Audiosource Stereo Amp for surrounds
    Denon 2910 Universal DVD/SACD Player
    Comcast DVR
    Pioneer Elite 42" Plasma 940 HD
    Harmony Universal Remote
    Blue Jeans interconnects and biwires
    Itunes Air Express

  3. #3

    Member Sales Rating: (1)

    Join Date
    Jan 2004
    Location
    Quincy, MA
    Posts
    11,235

    Default

    Totally agree John.
    Sunfire TGP III PrePro, Sunfire Cinema Grand Signature 405wpc 5 ch. Amp, Rotel RCD-1072 CDP, Onkyo TA2600 Tape Deck, Pioneer Elite 47-A DVD, Sony 32" XBR TV, Polk RTA-8T Main Speakers, Boston VR-920 Center Channel, Boston PV-600 Subwoofer, Polk DSW 400 Subwoofer, Polk FXi-3 Surround Speakers

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