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  1. #1

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    Sep 2007
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    Default Warranty Question

    Well I think i've blown one of my DB6500's I've tested it in the car and on the bench and it doesnt work! My question is how good is Polk about warranty Items? How does the procedure work? this is my first experience with polk or there warranty so im unsure of the procedure.

    I purchased the speakers from Crutchfield but they told me to go through polk because they have strict policies about there warranty, Im down to one speaker since I didn't do the "Rear Fill" how long am I going to be out without music?

  2. #2

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    Customer Service & Tech Support:
    polkcs@polkaudio.com
    800-377-7655, Option 1 toll free
    410-764-5470 fax
    International +1-410-358-3600
    polkaudio sound quality competitor since 2005
    MECA SQ Rookie of the Year 06 ~ MECA State Champ 06,07,08,11 ~ MECA World Finals 2nd place 06,07,08,09
    08 Car Audio Nationals 1st ~ 07 N Georgia Nationals 1st ~ 06 Carl Casper Nationals 1st ~ USACi 05 Southeast AutumnFest 1st

    polkaudio SR6500 --- polkaudio MM1040 x2 -- Pioneer P99 -- Rockford Fosgate P1000X5D

  3. #3

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    Default

    I got there info from Crutchfield Thanks! Im looking for someone that has delt with it before unfortunally they were closed so I cannot find out for myself. I would like to know what kind of wait I have to look forward to and the process to go through ahead of time.

  4. #4

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    Fantastic customer service with an extremely quick turn around!
    -Cody
    Music is like candy, you have to get rid of the rappers to enjoy it

  5. #5

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    Chicago, IL
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    Default

    Thanks for the feedback, I contacted someone today and they told me they no longer make the DB6500's and the DB6501 are the new replacements so i might get lucky and the newer model as a replacement.

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